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Rated 4.3 out of 5 by 968 reviewers.
Rated 5.0 out of 5.0 by Ease and comfort Really appreciate the friendly service. Nicholas went above to help us out. Having a refrigerator and microwave for small meals and snacks made it seem like home! November 25, 2015
Rated 5.0 out of 5.0 by Great Service Staff was very helpful and courteous. Recommend staying there. November 21, 2015
Rated 3.0 out of 5.0 by This place is a dive I have stayed in this hotel a few times in the past several years and each time I show up I hope that they have finally done some upgrading, but they never do. The carpets are dirty. The elevators are ancient and have graffiti carved into their doors. The rooms are small with doors that barely stay on their hinges. I mean seriously. I've been to tons of Holiday Inns in towns much smaller and with much less national and international traffic that have been beautifully updated. Get it together, Frisco. It's embarrassing. November 20, 2015
Rated 5.0 out of 5.0 by Great spot in the mounatins Good, great, special, wonderful, fabulous, outstanding November 15, 2015
Rated 1.0 out of 5.0 by Never received extra points for revi During checkout, I was told that a positive review of my stay would get me 10,000 points in IHG rewards. I was told to contact the manager Adam after my initial review, which I did. Adam responded to me and told me my points were on the way, but never showed up. I contacted him again after two weeks and he said he had forgotten but the points would be in my account by the end of the day. Two more weeks went by and the points still were not there so I contacted Adam again, but this time did not get a response. I am writing this review because I feel I was promised something and never received it. November 13, 2015
Rated 2.0 out of 5.0 by An exception to other Holiday Inn Hotels I travel for work often and stay at Holiday Inns when I travel. I assumed that the one in Frisco would be the same as the others. There was no response from room service (even though it says they provide it through the restaurant attached to the hotel). There were children running up and down the halls and throughout the hotel. There was one person on duty for the ENTIRE building (he told me so when I asked for another blanket) and my shower was freezing. I will make an exception to my lodging when I travel to Frisco in the future and stay at another hotel. November 13, 2015
Rated 5.0 out of 5.0 by Very comfortable bed; friendly staff The staff were extremely attentive and friendly. Great lobby for visiting and playing games. Comfortable bed. November 11, 2015
Rated 5.0 out of 5.0 by Great Mountain spot! Best hotel spot in Frisco! Good Service Close to Breck Restaurant pool/fitness November 6, 2015
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