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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 857 reviews
93%
Recommend This Property

Ratings Breakdown

857reviews

  • 5 Stars
    567
  • 4 Stars
    205
  • 3 Stars
    41
  • 2 Stars
    24
  • 1 Stars
    20

Clean and efficient

By

June 21, 2017

Room was clean, amenities were plentiful and useful. Staff was helpful and nice. Enjoyable experience.

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Not the cleanest Holiday Inn

By

June 20, 2017

1st- Supposed Penthouse suite was outdated, some of the furnitures were broke. A few dried rose petals were scattered throughout room; cleaning crew did not thorough cleaning job.
2nd - ant infested suite. Late check in late so I just wanted to shower and go to bed. All night long kept feeling like something was crawling on me. In the morning I opened the curtains, I realized it was ants. Not exaggerating, the entire hotel floors, dining table, chairs, couch, bed was crawling with ants. My sister works a night job where she sits outside hotel rooms as chaperones for traveling middle school kids to DC. She stated she saw a mouse. When she notified the manager he told her she did not and that they regularly spay for rodents and bugs. She tried to warn me not to say saying the hotel was dirty on several occasions that she had to work there. Which leads me to the next thing.
3rd - common areas were not clean. Usually Holiday Inn's hallways and outside areas are very clean. This one looked their cleaning staff was off.
4th - the front desk rep gave me the impression that I was just out to get a free stay when I spoke to her about my issues. I think she got mad when I told her "this is the worse Holiday Inn I've stayed." I shared with her how I've been stayed at Holiday Inns throughout the USA for over 12 years with different traveling sport teams. Which was the reason I joined The Holiday Inn Vacation Club. Sad to say, if this was my only experience with Holiday Inn, I would not have joined the club.

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Good service Nice pool

By

June 20, 2017

club

We enjoyed our stay! We will be back. We enjoyed the breakfast bar, well stocked and they had a nice bar area we never had a chance to grab a drink at. Very nice hotel.

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This place is comfortable and elegant

By

June 19, 2017

This place over exceeded our expectations. The place is very elegant and staff are very friendly. The rooms are very spacious and comfortable. Everything in the room is top notch. Also they push recycling and make it very easy to understand

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Clean comfortable rooms. Great staff!

By

June 15, 2017

club

Have stayed at Holiday Inn in different states. They are consistently clean, comfortable and always feels like a safe place to stay.

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School trip

By

June 13, 2017

club

Nice clean room with a comfortable bed and friendly staff.

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Overall

By

June 11, 2017

club

Everything was great expect I think compared to other hotels the price and no free continental breakfast. Everything else was very good

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wonderful atmosphere

By

June 10, 2017

club

place friendly, outstanding breakfast , service fast when a problem occurs they help you solve the problem quick and easy. They try to come a date your needs thank you again Debbie

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Great breakfest Worst room ever

By

June 10, 2017

club

Frist I will say the breakfest is one of the best, get free buffet if possible. The staffs are the best and food are the best.

But I will give 2/5 for the room. first it's much lower than usual, I am 6'1'' and I felt very unconformtable about the ceiling would touch my head. Second, the room is super small, hardly move around and not much space for placing many lugguges. Third, the worst, the wall is so thin and the air-conditioner is super loud. I had only 2-3 hours of sleep due to the noise from the AC and the people waling in the hallway and people upstairs. One of the worst sleep ever in the hotel!!!

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Great service

By

June 06, 2017

club

Comfortable for our kids. Accomadate it us really quickly. Was able to make a reservation on the same day without any problems.

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Just like being home, but better!

By

June 05, 2017

platinumelite

Great hotel , great location and great staff. We visit often and always stay at this location.

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Holiday

By

June 03, 2017

club

Pretty good except for the lobby smelled like urine...not sure why. Rooms are fairly dated but clean.

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