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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 521 reviews
90%
Recommend This Property

Ratings Breakdown

521reviews

  • 5 Stars
    309
  • 4 Stars
    131
  • 3 Stars
    41
  • 2 Stars
    24
  • 1 Stars
    16

Lumpy beds but great staff.

By

June 27, 2017

platinumelite

Would not stay here unless beds are changed out.
Great staff and clean room.

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3 day stay on business

By

June 26, 2017

club

Nice hotel - great value for the money.Centrally located.

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Excellent example of a great IHG experience

By

June 19, 2017

As noted in the title, this location hits all the key elements of an ideal IHG property. I make this my first choice when staying in a 45 minute radius.

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Ok place to stay for business

By

June 19, 2017

club

Ok place to stay for business has Bar and restaurant quite clean and convortable with all the amenities

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Great experience!

By

June 17, 2017

club

Friendly and courtesy staff, and management. Made us feel welcome from the moment we landed until we departed. Thank you!

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Comfortable bed and room

By

June 16, 2017

Although I had a short visit, the room was comfortable and clean, bed was very comfortable. I enjoyed a glass of wine at the bar. Overall, a great spot, I would stay here again.

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Very good stay

By

June 14, 2017

club

This is a clean property. No continental breakfast was my only complaint. Everything else satisfactory. However there were young guests running in the halls a couple times but not enough to complain about.

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Comfortable and Relaxed atmosphere and the staff is amazing

By

June 13, 2017

platinumelite

Simply put, I highly recommend this hotel to anyone passing through the Grand Rapids, MI area. Along with the rooms being very comfortable, the hotel staff is amazing - genuinely polite, courteous, and personable.

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New hotel, very nice and clean

By

June 12, 2017

Has new bathroom layout with walk-in shower and no curtain. Bed was comfortable and hotel was quiet. Has a nice restaurant/lounge. Highly recommended.

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Polite staff

By

June 12, 2017

platinumelite

Great place to stay. Good location and convenient to the airport

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Nice hot

By

June 07, 2017

club

They should offer some type of continental breakfast at your price.

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Comfortable beds and friendly staff

By

June 06, 2017

club

My husband and I had a great stay here. The pool wasn't anything fancy but the gym was clean. Everything was quick and easy. We asked for a shuttle to and from airport and they arrived in 10 mins. I would stay here again, but not for swimming pool.

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