Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 885 reviews
90%
Recommend This Property

Ratings Breakdown

885reviews

  • 5 Stars
    515
  • 4 Stars
    237
  • 3 Stars
    65
  • 2 Stars
    39
  • 1 Stars
    29

Noise from highway unbearable

By

April 26, 2017

club

I was in town to run a half marathon and getting a good nights sleep was important. Our room faced the highway and the traffic noise made sleep very difficult. Too bad because the location is great.

Read More
Read Less

Nice clean Room

By

April 25, 2017

club

My stay here was a great experience. the only down side is that the hotel windows are not sound resistant so unless the Ac or heat is on you hear all the traffic from the highway right next to the hotel.

Read More
Read Less

First Timer

By

April 22, 2017

Best rate. The room furniture seemed a bit dated, but it was nice and clean.

Read More
Read Less

Awful noisy all night!!

By

April 21, 2017

club

Cheap pillows and hard beds. Noisy and drunk people arguing im the hallways! Too expensive for all this noise. Dogs barking too! Sad. I did not sleep all night. Do not recommend this hotel. Got charged for the Pearl Lounge too, we didn't even go downstairs at all.

Read More
Read Less

Great customer service great location

By

April 21, 2017

This was my 4th time staying here as always it was great .The room was clean the staff was amazing I will be staying again at the end of May thanks so much

Read More
Read Less

Great hotel!!!!

By

April 21, 2017

Friendly staff, good location, nice rooms. Fun city. Founders is awesome!

Read More
Read Less

walk to downtown!

By

April 19, 2017

club

Nice hotel, easy access. close walking distance to downtown. Wish they had a continental breakfast though

Read More
Read Less

Our go to hotel on our visits to Grand Rapids

By

April 19, 2017

We always stay at the Holiday Inn in Grand Rapids. All the employees are friendly and professional. It is a great all around hotel with good value.

Read More
Read Less

Great facility but beds leave something to be desired

By

April 17, 2017

Great facility. Modern and clean. Great deal for downtown. However the beds and pillows were very uncomfortable.

Read More
Read Less

Great stay

By

April 17, 2017

club

The holiday inn was a great stay in beer city
The staff were very welcoming and the breakfast was excellent

Read More
Read Less

Local spring break

By

April 17, 2017

club

We took our daughter for 1 night of spring break. The pool was PACKED with kids! Also our room set up was odd... tiny bathroom space and sink was outside the bathroom. Overall, worked for our needs. Free parking and walking distance to main downtown attractions!

Read More
Read Less

Downtown

By

April 16, 2017

platinumelite

Highly recommended, great service, great location.

Read More
Read Less