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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 759 reviews
86%
Recommend This Property

Ratings Breakdown

759reviews

  • 5 Stars
    373
  • 4 Stars
    241
  • 3 Stars
    80
  • 2 Stars
    42
  • 1 Stars
    23

Excellent Hotel; service; location

By

June 23, 2017

This Holiday Inn is in an excellent location near the BW Parkway; onlyi 12 minutes from WashDC; 20 minites
to Andrews AFB. To BWI itis 30 minutes including gas
atop and the shuttle to the terminal j(Hotel - airport check in). Hotel staff is super. There were sufficient towels in the bathroom; bed was comfortable;. It is in a pleasant
"community" setting. A shopping center with supermarket drug store; several restaurants within walking distance. Post office and bank across the street. The staff was familiar with the surrounding area.

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Friendly

By

June 22, 2017

club

This hotel is conveniently located for my needs - visiting hospital and doctors in the area. It's close to highways, shipping and restaurants. Staff is always friendly

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Breakfast

By

June 21, 2017

The space was huge and comfortable to eat the beds were comfortable as well.

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great service

By

June 21, 2017

location was great easy to locate also the staff was very nice

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Room Quality

By

June 20, 2017

club

I enjoyed my stay, but found the room to meet my expectation. The carpet could be upgraded and the bathroom could have been a little cleaner as hair was on floor and the back of comode.

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Clean

By

June 19, 2017

club

Our room was clean and comfortable. The staff was friendly and helpful. The shuttle to the metro station was great; one of the main reasons we chose this hotel.

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Friendly Staff

By

June 17, 2017

club

Front desk staff very helpful and friendly. The hotel was clean and well-kept.

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Been staying here for 24 yrs

By

June 16, 2017

Rooms are consistently clean. Staff is always courteous. Food is good, but service at Willy K's is always Hit and Miss. At first, our bartender was nice, but as soon as another one showed up, she was standing in the dining room (texting constantly) and back of bar area. I overheard one guest ask the male bartender if they shared tips and he said "Yes". The guest replied "That's a shame." And I agreed.

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Still satisfied

By

June 12, 2017

Loyal patron and am still pleased with staff, professionalism, and hotel accommodations.

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Stay at own risk

By

June 10, 2017

club

Dining room is loud and run by 20 year olds. Music was blaring so loud I could not talk to the person across the table without shouting.

Lousy service for dinner and breakfast. Slow servers without people skills. Very cold personalities.

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Cameron Wedding Weekend and Great Service

By

June 09, 2017

club

The front desk staff made check in a snap for all the out of town wedding guest for my niece's wedding weekend! They made sure that all of her guest received their gift bags upon room check in as well as making sure everyone satisfied with our room accommodations. I was Extremely satisfied with the overall customer service.

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Relaxing Stay

By

June 07, 2017

club

My boyfriend and I enjoyed our one night stay. We took advantage of the weather and had fun at the pool. We also enjoyed the choices of channels on the television.

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