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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 804 reviews
93%
Recommend This Property

Ratings Breakdown

804reviews

  • 5 Stars
    509
  • 4 Stars
    195
  • 3 Stars
    53
  • 2 Stars
    27
  • 1 Stars
    20

Worst Stay Ever

By

January 18, 2018

Second time at this hotel. First time they canceled my reservation because I did not show until 630pm. This time there was an issue at check-in. My wife is primary on the IHG account but I am the one who uses it all the time for work. I tried to have the name change but IHG will not do that. I can open a new account and lose all my points! Anyways, I was put on the IHG account as an authorized user. That doesn't show in the system during check-in and they insist that my wife has to be the one to check in. Thankfully she was with me this time since it was for leisure not work. Then we couldn't even park at the hotel. It was 10 degrees out, windy, and I had to park down the road at a different hotel. Major noise ALL night from some function at the hotel. First thing in the morning I went to get my vehicle and the lobby was a disaster. Trash everywhere and they didn't care. The front desk person and security guard just sat there. I will not stay at this Holiday Inn ever again!!

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