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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 289 reviews
86%
Recommend This Property

Ratings Breakdown

289reviews

  • 5 Stars
    170
  • 4 Stars
    67
  • 3 Stars
    31
  • 2 Stars
    7
  • 1 Stars
    14

Excellent location and good hotel value

By

June 26, 2017

We had a very nice visit for the CONDEBA elementary school athletic tournament. The location of the hotel was perfect. Everything was great. The only negative was that my wife needed to make a copy of her IFE for an unexpected transaction requirement and the business center said that they could not do that because there was no paper for the copying machine.

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Great Location - Satisfied Guest

By

June 19, 2017

platinumelite

The rooms were very large and comfortable. I felt safe during our stay. The hotel is a historic building much like the surrounding area. The hotel is on Juarez avenue which is rather busy. We did hear noise during the evening but were able to sleep through it without a problem. Although you can hear heavy traffic during the morning rush hour. The staff is wonderful and took care of all of our needs. I requested a late check-out at 3:00PM but front desk staff was unable to accomodate.
The hotel is walking distance to many historic sites and landmarks in Guadalajara. At night it can be somewhat dark. WiFi worked great. My room had two windows with great downtown views. The hotel has a excellent location for walking and exploring the central historical area of the city. Many cafes and restaurants nearby. Easy walk to cathedral and other historic and tourist sights. Easy walk to the multi-story market place (Mercado de San Juan de Dios) with overwhelming choice of cheap clothes and good local food.

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Hotel con buena ubicación

By

June 12, 2017

club

Es un hotel con buena ubicación, es un edificio viejo que podría ser mejorado atendiendo a detalles tanto de mantenimiento como de decoración para hacer sentir al huésped más cómodo y confiado.

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Experiencia en el centro histórico de Guadalajara

By

June 03, 2017

club

Hola mi nombre es Jonathan soy un viajero frecuente debido a la naturaleza de mi trabajo, por fortuna suelo alojarme en la cadena para los viajes de negocios. Mi último viaje fue a Guadalajara y en particular en el hotel Holiday inn del centro histórico , reconozco que es un lugar increíble por su ubicación y por su amabilidad del personal. El edificio es una verdadera obra tal como lo son todos los edificios del centro histórico de Guadalajara razón por la cual los servicios de internet y drenaje (en particular lo digo por la inundación q sufría mi baño post- ducha) no han de ser tan fáciles de dominar para una estructura de esta naturaleza histórica. Tampoco el servicio del gimnasio es , digamos, su área de expertiz , yo ocuparía el chiqui cuarto de ejercicio en algo más útil para los huéspedes por ejemplo la ampliación de un cuarto o simplemente como espacio para máquina de hielos puesto q el tamaño no da para más (así sería honesto decir no hay gimnasio y así el huésped decide q otras alternativas tiene)

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Amazing experience

By

June 02, 2017

club

Great customer services, great pricing, and very convenient location. Would stay again!

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Comodidad.

By

June 01, 2017

club

Camas excelentes en comodidad, servicios excelentes.

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Not sound proof

By

May 31, 2017

platinumelite

We could hear noises from the room next to us and also street noise. Our room was facing the main street Juarez.

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Great Location, Friendly Staff, Spacious rooms

By

May 29, 2017

club

I have stayed at this location more than 30 times to date and the service is always good. Staff are friendly, rooms as clean and spacious. I was given a complimentary upgrade which is always appreciated and welcome.
The furnishings in the room are quite basic but comfortable. I would suggest a few improvements such as bigger TV (as the rooms as large and the TV is a little small for the size of room) and more channels, as well as a few more amenities in the bathroom. Perhaps a fully stocked mini bar also would add to the convenience. Adding charging cables for mobile accessories by the bedside would also be a great plus. Look forward to staying here again next time.... : -)

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Vernünftiges Hotel für einen kurzen Aufenthalt!

By

May 29, 2017

club

Alles ok soweit. Insgesamt ein wenig altbacken. Zimmer aber groß und ausreichend Platz! Leider kein Frühstück inklusive, aber das geht ja auch anders in Mexiko...;-)
Preis-Leistung lässt etwas zu Wünschen übrig, gerade dafür, dass es Mexiko ist.

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Bad experience

By

May 23, 2017

club

Property/ hotel is good however maintenance done by inefficient people

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Excelente servicio

By

May 17, 2017

Buen servicio, sin embargo creo que deben de considerar la revisión de los alimentos durante el desayuno.
En general los empleados fueron muy cordiales y mucha seguridad.

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Muy buen servicio

By

May 16, 2017

Me gustaria que eñ room service fuera 24hrs y salir en la ciudades no es en ocasiones tan serguro sin embargo a mi me.encanta hospedarme aqui

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