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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 1227 reviews
87%
Recommend This Property

Ratings Breakdown

1227reviews

  • 5 Stars
    641
  • 4 Stars
    423
  • 3 Stars
    112
  • 2 Stars
    26
  • 1 Stars
    25

Convenient Location and Spacious Rooms

By

October 16, 2017

club

Hotel is located in a very convenient location just beside the Shangxiajiu Pedestrian Street, lots of shopping and food choices available around the area.

Tourists can get to experience the "old" Guangzhou when staying in this area, Holiday Inn has to be the best hotel located in this area.

Front lobby staff are helpful and friendly while I had a good experience at the Oasis cafe (breakfast) and lobby lounge especially from the female supervisor (didn't get her name) who was on duty at Oasis Cafe on 12th and 13th Oct

Rooms are very spacious, can fit in an extra bed easily and yet have plenty of space for sofas and a writing table

Housekeeping was also fantastic

Only disappointment was that the air-conditioning in the room was far too cold despite setting the thermostat to the maximum

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房间灯具开关能否改进

By

October 16, 2017

club

商务出行,发现床头只有总开关,不能针对床头灯单独控制,要么全熄,要么全亮,由于和同事一起,同事要睡觉,我要写方案,影响了同事休息。
房间整体装修很好,但空调还是老式的机械控制式,温度调控不敏感,晚上有点冷,感觉墙上那个温控似乎没什么用。

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地段好 闹中取静

By

October 15, 2017

酒店位置在老城区 出行基本依靠专车 但房间设施依旧不错 能在如此地段里做出高标准的酒店服务已然不易 另外泳池也非常惊喜 对于常来广州的人 以后还是会选择新城区域。

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いつもと変わらない

By

October 14, 2017

エアコンの温度調節の効きは部屋によって差があるものの大体が切ると暑いく、入れると寒い。
ベテランのスタッフは総じてサービスに習熟していて気持ちが良いが、スタッフの入れ替わりが多く、新人スタッフは訓練不足が否めない

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干净舒适,便于出行

By

October 13, 2017

club

干净舒适,便于出行。房间不潮湿,游泳池服务不错。酒店入口不方便!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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服務好

By

October 13, 2017

platinumelite

會再次入住,櫃檯人員服務好,整體環境佳!
會再次入住,櫃檯人員服務好,整體環境佳!
會再次入住,櫃檯人員服務好,整體環境佳!

會再次入住,櫃檯人員服務好,整體環境佳!
會再次入住,櫃檯人員服務好,整體環境佳!

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服务一流,

By

October 10, 2017

club

服务很好、房间整洁舒适。闹中取静,出行方便。
需改进:1、4楼前台到一楼电梯间有异味,像是街上餐馆的。
2、早餐广州元素太少、偏西式。
3、游泳池太小啦。

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床铺舒适,服务一流

By

October 10, 2017

club

感觉很棒,会有服务员帮忙拎行李,酒店环境优美,房间超大,服务响应及时,可惜的是没有室内泳池,另外酒店自助早餐品种不多,早知道早饭自己点餐了。整体感觉非常好,下次还会考虑入住假日酒店,很适合一家三口旅游。

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位置不错

By

October 09, 2017

club

酒店位置就在步行街上,出门就是好多美食。酒店泳池在屋顶,露天的,去时正好遇上大雨,没能游泳。订房时官网上没有让选择床型,也不记得有没有在入住偏好里选择大床。到酒店时,只剩双床,对于带有小朋友来说,及其不便。

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房间隔音不佳

By

October 09, 2017

club

如题所示,具体说来,就是走廊路过的客人交谈声都能听见,如果有小孩子吵闹声音就更响了。请加强房间的隔音效果。

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床品不错,大厅有点喧闹

By

October 09, 2017

酒店员工很热情,而且能清楚记得客户需要。自助餐厅的晚餐品质希望加强,同时房间清洁很好,整个酒店位置很棒,会再次选择

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舒适的床及枕头

By

October 09, 2017

club

床很舒服,3晚都睡的很好,双床的床也挺大的。枕头分软的和硬的枕头,床单很干净。让我们睡得很舒服,一觉到天亮。

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