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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 944 reviews
89%
Recommend This Property

Ratings Breakdown

944reviews

  • 5 Stars
    496
  • 4 Stars
    319
  • 3 Stars
    90
  • 2 Stars
    20
  • 1 Stars
    19

Excellent location

By

March 28, 2017

club

Love that it is conveniently located with shopping streets and restaurants nearby. Hotel room is up to date, spacious and comfortable.

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Room standard

By

March 25, 2017

club

With so many years staying with this hotel , they don't even know my preference , was I bit disappointed , tranportation for cab was a bit of problem as cab which station below hotel prefer to charge higher rate than the normal taxi and it very hard to get taxi in this hotel , front door hotel staff was not helpful to get taxi for guest.

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Hot headed

By

March 22, 2017

club

Aircon and ref did not work properly
Room service always served incomplete orders

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Great location and service

By

March 21, 2017

club

The hotel is located at the shang xia jiu shopping street and there are many quality restaurants along the street. In fact, they've a great dim sum restaurant located within the hotel itself. The staff was polite and helpful, making our stay enjoyable. We were upgraded to a huge room at checki in by the counter staff as I am a member of the IHG club. We were also given complimentary welcome drink as well. Will stay again if I come to Guangzhou again.

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予約時に詳細な情報が欲しい

By

March 21, 2017

club

インターネット経由での予約では客室やバス等の詳しい状況が分からず、部屋に行って予想と違うことがあります。電話問い合わせが難しいのでネット予約をしているので、何らかの形で予約前に情報が分かるような工夫が欲しい。今回は大きな部屋だったので当然バスタブ付き(代表写真はバスタブが写っている)と思い込んでいましたが、湯をためようとして初めてバスタブがないことに気づいた状況です。

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整體服務非常好

By

March 21, 2017

club

我每次回廣州首選都是假日酒店,最好更多優惠啦!我每次都是打長途電話給貴洒店的,但反之沒有優惠,要找酒店網才有,這點希望你們會改善!謝謝!

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Nice place to stay

By

March 19, 2017

club

staff, location of the hotel, rooms and room handling was excellent. Need to add some English movie channels.

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交通不便 酒店较老 性价比应该一般

By

March 18, 2017

的事司机基本不愿去那里,因为单行线,而且是老城里,很堵。离地铁大概800米。不过现在都有公共bike了,骑下就很快了。房间里是有点味道的,家具也比较老。
楼下吃的很多,有几个老字号。不赶时间的话,还是推荐这里。

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服务热情,素质专业

By

March 17, 2017

特别感谢Helen ,Jim ,Jessie,当然还有其他人的专业也很好,但是很抱歉,记不得那么多 ,谢谢他们的热情和专业的素质,希望你们越来越好,

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Better cleaning in the bathroom

By

March 16, 2017

platinumelite

The shower head, the toilet seat need to clean better.

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clean rooms and good service

By

March 16, 2017

club

Overall stay is fine except restaurant food does not look good. The staff are polite and helpful. The coffee lounge bartender Jason provides good service but he needs some help as he is alone and cannot cater to many guests at the same time.

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Disappointing Executive Level Room

By

March 16, 2017

platinumelite

The hotel is in an excellent location for the culinary delights of the area, and the room as a whole was fine: Bed, sheets, furniture, etc. were all clean and tidy.

Unfortunately the cleanliness of the guest room carpet and the moldy sealant in the bathroom surprised us considering this room was on the executive floor. We had a distinct feeling that it was all a little unhygienic.

We did not complain as it was only 2 nights while passing through the area - Any longer and we may have asked to see another room.

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