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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1064 reviews
88%
Recommend This Property

Ratings Breakdown

1064reviews

  • 5 Stars
    561
  • 4 Stars
    358
  • 3 Stars
    101
  • 2 Stars
    23
  • 1 Stars
    21

odeur désagréable

By

June 22, 2017

club

odeur désagréable dans la chambre.
Baisse de la qualité des repas room-service.
Prestation générale en baisse

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地段优越

By

June 20, 2017

club

地理位置优越
服务非常不错
床非常舒服
体验非常棒
有机会一定推荐给朋友入住
广州雨水很多,酒店为客人提供免费雨伞,这一点也非常好

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性价比不错

By

June 20, 2017

中餐厅的茶位费不太合理,我们带着孩子,没有要普洱这类茶水,只要了一壶白开水,居然也收一样的茶位费,而且不提前说明一下。其余都很好。

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房间面积舒适,服务有待于提高

By

June 19, 2017

club

客房服务需要提高,前台服务希望能有礼貌性地问候语言,而不是公式化的收费操作!餐饮质量有失四星级的标准. 周边环境太差,对面的小吃街造成臭气熏天,给人感觉上并不符合四星级的硬件标准

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Bonne localisation pour faire du shopping

By

June 18, 2017

Bon rapport qualité prix. Le personnel est très serviable. Je séjourne régulièrement dans cet Hotel à titre professionnel .

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enjoy

By

June 17, 2017

club

I love this place. New facility. Spacious room. Wonderful services . Location is nice so close to heritage restaurants. Convenient shopping

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Comfortable stay at great location

By

June 17, 2017

club

The hotel is strategically located in the heart of shopping with plenty of street food and restaurant around.
The train station is also a short walking distance of approx. 15 minutes causal walk
Rooms are clean and comfortable although the room is not well sound proof where you can the neighbour talking

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性价比不错

By

June 16, 2017

club

地段非常好,就在美食街上,房间大小适宜,宽敞明亮,不论大堂还是房间都很整洁。价格也比较合理,总之性价比不错

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地点好,干净整洁!

By

June 16, 2017

酒店地点很好,距离两个不同线路的地铁站都不远。上下九步行街旁边。早餐一般,牛角包不酥,品种不多。但是早餐价格很好,前台提醒多人预订有折扣,服务很好!

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体验老广州的好去处

By

June 15, 2017

非常有历史年代感一家酒店,坐落于广州老街上、下九商业区。酒店开业久远,应该需要大修了,客房的霉味较严重,需要香薰处理。
早餐严重令人失望,既没有广州早点的特色,品质也极少。需要改善

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性价比一般,前台服务态度不佳

By

June 13, 2017

地理位置很好,可是酒店前台的服务态度一般甚至可以说是所有洲际酒店里面体验最差的一次,告知只有白金会员才可以升级房型,住3晚欢迎饮料只给1份,虽然讲过之后很不情愿的补了一份,房间老旧,除了地理位置是优点,其他没有什么值得赞的地方

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服务极差

By

June 13, 2017

洲际致悦精英会员入住,前晚再三提醒需要二次叫早,宾客服务中心答复已经设置,结果前台完全忘记,耽误大事,不可原谅。后来与当班经理沟通投诉,说是找不到电话录音,说辞全是推脱,极度差评,不会再来。

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