Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 948 reviews
93%
Recommend This Property

Ratings Breakdown

948reviews

  • 5 Stars
    525
  • 4 Stars
    302
  • 3 Stars
    78
  • 2 Stars
    33
  • 1 Stars
    10

Overall view

By

May 25, 2017

club

On arrival our requirements were not correct as we had been booked in for dinner both nights but this was soon rectified. We had tea in the lounge but had to go to the bar to order it as there was no one around, the used crockery was not cleared away until we asked for it to be taken. Dinner the first night was a really bad experience as I have previously stated. Indeed non oif our group had dinner but had bar snacks in the lounge because of our experience. Having reported it next day staff were most solicitous and our event went off very well. On checking out, due to a computer glitch we were wrongly charged but this was soon rectified.

Read More
Read Less

Great stay

By

May 24, 2017

club

We had a really lovely stay at this hotel. The staff were friendly, welcoming, attentive and helpful. The food was excellent - both breakfasts and evening meals. The room was very comfortable and clean.
We will be staying at Holiday Inns again.

Read More
Read Less

Incorrect billing

By

May 24, 2017

club

Wrongly billed without explanation. Wont stay in a Holiday Inn again.

Read More
Read Less

Staff

By

May 23, 2017

platinumelite

The staff were very friendly, courteous and welcoming.

Read More
Read Less

breakfast

By

May 23, 2017

better quality sausages needed, bacon rind should not be white, scrambled eggs require more butter and less milk in the making

Read More
Read Less

Good place for a business trip

By

May 23, 2017

club

This hotel is very convenient for the Surrey Research Park. The staff are friendly and efficient and it's great to be able to eat and relax in the Bar/Lounge.

Read More
Read Less

Fine

By

May 22, 2017

club

As expected from a Holiday Inn. More IHG member benefits please.

Read More
Read Less

Holiday Inn Guildford

By

May 22, 2017

Hotel is clean, comfortable and friendly. Food and bar prices are quite high. Quality of food needs addressing. Some issues. Not much choice when restaurant is not serving buffet.

Read More
Read Less

Average

By

May 21, 2017

platinumelite

Hit and miss hotel.
Reception staff are nice, bar man friendly.
Bar food slow and average
Interconnecting rooms are so noisy you hear everything in the next room, and get a poor nights sleep.

Read More
Read Less

Great for unwinding to relax

By

May 21, 2017

club

We have become to like this hotel very much we have booked to come back on the 4th of June for one night. but in future we will stay for longer periods when health allows.But we recommend the hotel to everyone.

Read More
Read Less

Excellent customer service and facilities

By

May 18, 2017

club

My wife and I stayed for two nights and we had an excellent experience.

The breakfasts were top-notch - fresh, well cooked, tasty and, unlike many hotels, hot!

The friendly reception staff helped us to get a good deal on taxis and check-in/check-out was slick and trouble-free.

The room was very clean and the bed was extremely comfortable

Well done Holiday Inn Guildford!

Read More
Read Less

Another brief stay

By

May 17, 2017

An enjoyable stay marred only by the restricted room service choice due to the restaurant being closed. Very friendly and helpful staff, a very comfortable room, two very pleasant swims in the clean and well-kept pool.

Read More
Read Less