Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 911 reviews
87%
Recommend This Property

Ratings Breakdown

911reviews

  • 5 Stars
    528
  • 4 Stars
    278
  • 3 Stars
    65
  • 2 Stars
    29
  • 1 Stars
    11

床很舒服,会员礼遇到位

By

June 27, 2017

platinumelite

两月份就定了来杭州看朴树的演唱会,因为最近事情多身体有点疲劳,选来选去最后选了这家holiday inn。
总的来说很满意的,区位、停车、周边商圈还算都ok。
白金会籍酒店给升了套,安排了欢迎饮品和水果以及下午茶,会员礼遇还是很到位的。
值得一提的是感觉这家酒店的床非常舒服,甚至好过某些IC...在酒店休息得总体还是非常好的,房间听不到窗外的噪声,但是房间之间的隔音效果有点差啊..
酒店早餐很丰富,出品也不错,符合定位。
总之是一家符合我预期要求的holiday inn,下次来杭州还会考虑再次入住

Read More
Read Less

比较适合商务性质出行

By

June 26, 2017

酒店地理位置还不错,出行比较便利,周边不是特别吵杂。附近有小区和政府法院。酒店三楼有室内泳池和健身房,住客可以免费使用。服务人员都比较热情。由于预约的不含早房型,后来额外订购了早餐,餐费与同级别酒店相比偏贵了,无法理解定价的基准。

Read More
Read Less

适合商务出行

By

June 26, 2017

酒店地理位置还不错,出行比较便利,周边不是特别吵杂。附近有小区和政府法院。酒店三楼有室内泳池和健身房,住客可以免费使用。服务人员都比较热情。由于预约的不含早房型,后来额外订购了早餐,餐费与同级别酒店相比偏贵了,无法理解定价的基准。

Read More
Read Less

整体都不错

By

June 24, 2017

整体都挺好的,登记入住比较快,主动给予会员服务,房间水果迎宾。环境、卫生、早餐都达到预期。唯一待改进的是早上只有一台电脑可以开票,等待比较久,有一刻钟左右时间。对于商务人士来说,会影响早上的行程安排

Read More
Read Less

舒适的商旅型酒店

By

June 23, 2017

酒店地理位置还不错,出行比较便利,周边不是特别吵杂。附近有小区和政府法院。酒店三楼有室内泳池和健身房,住客可以免费使用。服务人员都比较热情。由于预约的不含早房型,后来额外订购了早餐,餐费与同级别酒店相比偏贵了,无法理解定价的基准。

Read More
Read Less

整体不错

By

June 23, 2017

club

不错,来杭州的非常满意的酒店,个方面服务都非常到位…希望这个服务能够一直保持下去…………………………………

Read More
Read Less

Comfertable stay at Hangzhou CBD

By

June 22, 2017

First stay at Hangzhou Holiday inn CBD. Good location near Hangzhou metro lines, with easy access from east railwaystation.
Also MixC shopping mall is near by with lots of dining options.

Read More
Read Less

前台工作效率高,服务热情。客房干净整洁。

By

June 22, 2017

前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。
前台工作效率高,服务热情。客房干净整洁。

Read More
Read Less

Holiday inn Hangzhou

By

June 22, 2017

platinumelite

Worn out hotel that smells strongly of cigarette smoke.

Read More
Read Less

地理位置佳,服务一流

By

June 22, 2017

platinumelite

入住前酒店就电话联系确认入住的大致时间及房型,到店后前台小哥也能迅速识别会员信息,将早已准备好的房卡送上,因为是第一次入住,还客气的赠送了早餐。入住后还电话确认床和枕头是否合适,非常贴心!~

Read More
Read Less

舒适

By

June 22, 2017

总体感觉舒适干净,适合商务与个人旅行住宿,交通与周围环境也不错。只是感觉餐厅与酒吧的环境需改善。会推荐周围的同事与朋友

Read More
Read Less

会员待遇很好

By

June 21, 2017

住宿条件最好,最方便的一家holiday inn hotel,但房间很紧张,很难预定到,直接到前台帮忙解决

Read More
Read Less