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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 944 reviews
87%
Recommend This Property

Ratings Breakdown

944reviews

  • 5 Stars
    549
  • 4 Stars
    290
  • 3 Stars
    65
  • 2 Stars
    29
  • 1 Stars
    11

设施齐全 服务很棒

By

July 23, 2017

club

总体而言 还是对得起洲际这个品牌的
在国内的话 比较少看到假日酒店 反而智选假日越来越多了
假日酒店的定位 介于洲际和智选之间 因此服务什么的也是之间

在设施上 还是完全达标的 服务也还不错 飞机凌晨1点才到的杭州 入住已经要2点了 服务人员还是很NICE 更升级到了套房。对于这个安排是满意的 可是 我第二天8点就要去开会 这6个小时 住一个两室一厅 总觉得怪别扭的

希望以后更人性化一点 除了升级房间外 能不能对凌晨到的会员 送点夜宵/小点心 毕竟那个时候很饿很累 而周边也没有吃的什么的

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不错,以后会继续选择

By

July 22, 2017

一如既往的不错,但早上退房高峰期的服务线未全开,效率略显不足。且未规范顾客的排队行为,略显凌乱。

总的来说不错,复合预期。还会选择,感谢服务带来的优秀体验。

谢谢!

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整体入住一般

By

July 22, 2017

入住很快识别会员,安排房屋升级。只是第一间房霉臭味道太大。换来换朝阳一间霉味小很多,但是客房墙纸都烂了!也不想换了就住了两晚,出差来说比较合适,有带烘干的洗衣机。

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床铺舒适,服务一流

By

July 22, 2017

club

整体不错,下次还会入住。早餐如果能再丰富一些就好了。酒店空调如果能再凉点就好了。总体服务态度很满意,酒店位置不错。

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干净卫生,安静温馨

By

July 21, 2017

club

酒店所处位置很好,整体服务非常好,尤其是比较安静,房间隔音不错,价格很具竞争力。我会把酒店推荐给其他朋友。

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杭州钱江新城假日 干净整洁,服务热情

By

July 19, 2017

一次愉快的旅行,非常值得推荐的酒店。无论硬件软件服务都很一流,交通方便,旁边就是钱塘江,夜景漂亮,房间安静,布局合理。期待下一次的再次入住

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床铺舒适,服务一流

By

July 19, 2017

club

作为一位入住~~~酒店的顾客,我用亲身经历发自内心的觉得,~~~酒店环境整洁,房间布局堪称完美,优雅又不失情调,服务周到,让人无比舒心。给我营造了一种家的感觉,无论大处到小处都是那么无懈可击,价格也很合理。

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很不错的体验

By

July 17, 2017

地段可以,房间也不错,就是隔音差点,门外声音很容易听见。感谢送的生日礼物,如果再配张贺卡,告知这份是送我礼物,就更好了,刚看到时我有些差异怎么会多了样东西在桌子上的。

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酒店房间比较安静,没有噪音

By

July 17, 2017

可能是没有房间了,给了套房,设施比较齐全,睡的非常舒服,离万象城很近,交通便利,非常愉快的一次入住。

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干净舒适

By

July 17, 2017

platinumelite

周围环境很好,安静,整洁舒适,酒店服务人员很到位,优质服务,房间很大,设施非常齐全,很大的冰箱,可以自己冻冰块

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商务旅行

By

July 17, 2017

club

服务和环境都很好。早餐的品种也很丰富,质量也很好。酒店周边的环境也不错,交通便利,只是周边的服务设施缺乏。

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房间舒适,餐厅味美价廉

By

July 16, 2017

platinumelite

这家酒店多次入住过,房间整洁、舒适,餐厅有中餐可选,中式小炒味美价廉,推荐旅友们入住体验。性价比很好

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