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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 751 reviews
87%
Recommend This Property

Ratings Breakdown

751reviews

  • 5 Stars
    430
  • 4 Stars
    231
  • 3 Stars
    57
  • 2 Stars
    23
  • 1 Stars
    10

套房很舒适,适合家庭出游

By

March 22, 2017

周末带2岁的儿子从上海到杭州游玩,恰逢细雨纷纷,大部分时间带孩子待在房间里,不仅游泳,而且酒店升级了套房,可以让孩子在房间里有足够的空间玩耍。第二天一早,一家三口坐在客厅里吃早饭,就像在自己家里一样,的确体会到了宾至如归的感受。

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房间一般

By

March 21, 2017

club

可改善地方什多,请尽量改进。服务员态度良好,餐饮早餐可丰富一点。房间空调系统必须改善,冬天暖气太热令房间气温太高,夏天空调不够冷,这情况我在成都的酒店也有遇到和投诉,盼能马上改善!

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家庭套房有特点

By

March 21, 2017

适合多人出行,房间空调温度有些高,房间里有锅,但缺少碗筷。总体不错,停车很方便。没有酒廊,欢迎饮品比较单一,房间很整洁,入住体验不错。

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枕头舒适

By

March 21, 2017

club

整体酒店的环境整洁温馨,早餐非常棒。前台接待的服务也很好,就是外卖没办法送到房间,需要自己到大厅拿这个比较不方便,建议可以改善一下

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一次很好的住宿体验

By

March 20, 2017

club

酒店位置很好找,路口的标识清晰明了。房间整洁舒适,早餐丰富可口,符合我对假日品牌的期待。下次我还会选择这家酒店。

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周边环境不错,房间整洁

By

March 19, 2017

club

整体感觉不错。周边环境很好,酒店位置可以看到钱塘江,性价比较高。算是出差在杭州相对好的酒店,比较新。

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出行方便,适于商务出行。

By

March 18, 2017

入住整体感觉很好,服务态度热情,床铺舒适。
早餐部分,建议增加鲜榨果汁。
服务细节有待进一步提升。
酒店设施有待进一步更新和完善。

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床铺很舒适,服务非常温馨体贴

By

March 17, 2017

platinumelite

第一次入住这家酒店,感觉非常适合商务出行,服务很好,床铺舒服,酒店很整洁,下次出行会继续选择入住。也会推荐同事、朋友、亲戚、客户入住。房间很温馨,前台服务态度非常好。入住和离店服务专业。

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很不错的酒店

By

March 14, 2017

位置好,交通餐饮都很方便,服务很到位,泳池很干净。checkin and and out 很速度。唯一一点,我已经在ihg会员信息里面输入了发票内容,前台check out 无法获取发票信息,还是需要手输。

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服务一流

By

March 13, 2017

餐厅的经理和服务人员,酒店的礼宾部等服务人员都与我相识,这里是我来杭州入住的第一选择,因为我来到这里,大家对我都很热情,包括酒店的刘总经理都与我招呼,所以这里是我来杭州的必选之地,同时我经常去上海,我也选择上海古井假日酒店,因为信任假日这个品牌。

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态度好很赞的国际酒店

By

March 12, 2017

态度一流,主动服务意识强!床铺干净,升级的套房非常适合居住和商务活动安排。下次过来还可以考虑入住,或者推荐给朋。

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房型不错

By

March 12, 2017

platinumelite

酒店式公寓的房型,很不错。前台服务人员态度很好,整体环境不错。下次还会再来。唯一确缺点就是离地铁口稍远。

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