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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 687 reviews
80%
Recommend This Property

Ratings Breakdown

687reviews

  • 5 Stars
    336
  • 4 Stars
    222
  • 3 Stars
    90
  • 2 Stars
    21
  • 1 Stars
    18

哈尔滨老店

By

April 23, 2017

platinumelite

这是哈尔滨的老店,住过很多次。这次的服务感觉还不错。但是早餐似乎有所退步,种类减少了,上菜也不快,希望能有所改善。

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卫生间干净

By

April 23, 2017

club

设施不错,干净卫生,但是安全系数不高前台响应比较慢。落下东西,虽然客房已经找到,但是没有任何积极回应,只有自己上去取。

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很一般的假日

By

April 21, 2017

club

洗手间反味严重,房间紧挨电梯隔音太差影响睡眠。退房排长队,服务效率太低。硬件设施和服务较其它城市Holiday Inn有较大差距。

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舒适

By

April 21, 2017

club

本人入住的是豪华大床房。整个装潢确实很温馨。很有家的感觉!有朋友过来拜访很方便,人性化!表示满意!早餐也丰富。

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房间舒适,服务一流

By

April 19, 2017

club

房间舒适,服务一流!枕头有好几个,可以挑选一个合适的,确保了睡眠的舒适性。
酒店早餐安排挺好,各种食品比较全,适合大众的口味。

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住宿环境整洁,服务态度好

By

April 17, 2017

1.整体住宿环境还是很好的,非常整洁,也很安静,配备的设施齐全
2.服务员服务态度也很好,从入住到离店,都有很贴心的事情提醒

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服务一流

By

April 12, 2017

服务人员都非常友善,酒店停车场太小,但停车管理员工作非常认真,发现我的车窗没有关,及时联系我,在此赞一下。

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枕头舒服

By

April 10, 2017

club

小沙发有点low,早餐的皮蛋瘦肉粥有点酸,有点食物变质的感觉,当时就向领班反应,不知道有没及时更换,浴室里的百叶窗有问题无法打开。

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员工服务值得信赖

By

April 10, 2017

platinumelite

踏入酒店就能感受到假日人的服务,前台工作人员微笑服务,及时快速的办理入住及离店手续,带给人快乐的旅行,下次再来

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Great service. Quiet.

By

April 08, 2017

Staff very accommodating. Take away breakfast for my early morning departures very generous.

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服务一流

By

April 07, 2017

club

前台马上认出会员身份,并且按照预订时的喜好安排房间--升级到最高楼层,退房时也非常便捷,中途有朋友来访,礼宾部还帮忙指导停车

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舒适便捷

By

April 07, 2017

club

居住环境舒适,房间干净整洁,餐厅食物美味可口,客户服务及时到位,酒吧服务热情有礼,适合商务旅游休闲居住。

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