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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 327 reviews
88%
Recommend This Property

Ratings Breakdown

327reviews

  • 5 Stars
    206
  • 4 Stars
    86
  • 3 Stars
    22
  • 2 Stars
    4
  • 1 Stars
    9

床铺舒适

By

April 28, 2017

床品质量一如以往的让客人安睡,良好的房间隔音,不错;在房间的送餐菜单上色拉的品种略显不足,希望能够有改善,但是总体来说IHG的酒店还是让人感觉到温暖。

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没有对比就没有伤害

By

April 25, 2017

入住过合肥的两个假日酒店,整体感觉海汇假日无论房间,服务都比古井假日低了不止一个档次。
第一:上午入住时说水果马上送到房间,但是直到下午六点多还没送到,打电话给前台,前台说马上通知厨房送,但是八点钟还没送到,再打电话给前台,前台再次联系厨房才给送到。虽然后来前台有送来果汁和蛋糕表示歉意,但是体验太差。
第二:房间空调温度很难调,没有冷风,房间很闷热,晚上只好不盖被子睡觉,不盖被子又导致了感冒。
第三:入住之前打电话给前台帮忙预留一个带浴缸的房间,前台说没问题,但是入住的时候并没有给安排。
相比古井假日,真的有太多需要提高的地方。

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性价比很好

By

April 24, 2017

club

非常喜欢Holiday inn管理的规范和统一化,不管到哪里的Holiday Inn,入住流程,以及为会员提供的服务都是相同的,感觉非常亲切。另外这次入住也看到了他们在硬件上的改善,主要是浴室硬件,感觉欣慰。

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床品舒适 睡眠很好

By

April 21, 2017

club

在APP上通过积分兑换的奖励住宿 入住前已经和酒店人员联系过是否预定成功 下午两点可以入住 但是当天下午到酒店都五点多了 路途中也确认是否会保留房间 晚一点到 工作人员也礼貌告知最晚留到晚八点 因为周末客房也比较紧张 总之 入住下来还可以 设施很好 舒适的体验

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合肥假日酒店入住评价

By

April 21, 2017

platinumelite

整体环境不错,卫生条件好,酒店设施较为陈旧,包括房间设备、电视、卫浴等,健身房设备较少,也比较旧,建议适当更新。

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有史以来入住的最差假日酒店

By

April 21, 2017

毫不带情绪的说,这是最差的假日酒店。
1)前台和门童算是相对好的(尤其门童,无可指摘),除了前台那位岁数相对较大,主管模样的男士比较差劲,没有礼貌。
2)入住房间后两卷卫生间手纸都是前面客人用剩下仅余1/4的,恶心至极。叫来服务员更换还满嘴借口理由。
3)两次叫餐,服务小姑娘态度都不错;但水果盘有异味,难道你们切水果是用切蔬菜的刀具不更换吗?
4)晚8点多,有人大声敲门,居然是饿了吗送餐员敲错了门!可以允许送餐人员随便上楼?!
5)厕所插座是坏的,窗帘脏的直往下落灰。
总之,住了一夜后心情都变糟,强烈不推荐!

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床鋪舒適

By

April 20, 2017

club

4/14~4/16天氣較熱,但空調卻仍是以暖氣為主,無法適度調整空調狀況,且冰箱無法制冷,甚為可惜。

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wonderful hotel in dowtown

By

April 18, 2017

club

all facilities are new and work well. Have a good sleep. Thank you!

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服务很好,房间舒适

By

April 15, 2017

club

服务周到,绝大多数服务人员态度好,房间宽敞整洁,服务效率高,有求必应,无论是商务还是度假,本酒店都是不错的选择。

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Excellent Service and Friendly Staff

By

April 13, 2017

platinumelite

Had a good time at Holiday Inn Downtown Hefei. Plan to come back whenever possible.

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房间空间大,服务好

By

April 12, 2017

club

订了两间房,一间大床一间标间。大床真的很大很大,横着睡觉都可以,标间的床也很不错,床铺很柔软,睡觉很舒适。不过由于出门没有带手机充电器,如果酒店的每一间客房都配备有充电器就更好了。酒店的闹钟时间不正确,摆弄了半天也没有调整好,心塞塞。

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性价比可以,服务细节需改善

By

April 08, 2017

客房内笔筒落了很多的灰,外玻璃不干净,看外面看不远,淋浴头漏水,出来的水柱不均匀。停车位在马路斜对面。

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