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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 602 reviews
89%
Recommend This Property

Ratings Breakdown

602reviews

  • 5 Stars
    304
  • 4 Stars
    198
  • 3 Stars
    55
  • 2 Stars
    20
  • 1 Stars
    25

Good pleasant hotel

By

March 22, 2017

platinumelite

Very 'of the brand' Holiday Inn. In good condition, but maybe due a refurb in 1-2 years. Bed good, pillows good, air con a little off for me, bathroom fine. Room service food excellent and service good.

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My stay at Holiday inn

By

March 20, 2017

club

Bed comfortable but I do not sleep very well anyway. Staff v helpful and I will certainly go again

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Business stay

By

March 19, 2017

club

Comfortable with friendly staff. The fitness centre was small but felt comfortable. It wasnt intimidating. The bar was comfortable and the food was good

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Awful experience

By

March 16, 2017

Staff turnover a real issue at this hotel and is impacting service.

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Reception service

By

March 14, 2017

The two members of staff I spoke to were not very polite. One refused to even make eye contact and mumbled so quietly I could not hear a word he said, I felt like this had really let the hotel down as all other services I experienced were outstanding. The £50 that got taken out of my bank account at the begging of my stay was not explained thoroughly.

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Hemel stay

By

March 13, 2017

reception good, greeting good, pool and gym avaialable and not too busy, bar staff and food good. Room was quiet and comfy

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Comfortable room.

By

March 10, 2017

club

Executive room was comfortable. Minibar wasn't stocked and was empty, but I wasn't planning on using it anyway. There was a visible lack of power outlets near the bed, so had to charge my phone near the TV.

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Another business overnighter

By

March 09, 2017

club

It was just ok. Food was poor, staff needed to be more attentive

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Excellent Time

By

March 06, 2017

Great service, great food.
Shame about the pillows and bed.

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Business stay

By

March 03, 2017

club

Adequate stay but rooms could do with a renovation and check in queue times could be reduced drastically.

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3 night break

By

March 02, 2017

Had a 3 night break here, clean and tidy, usual standards. Bar was small, food not cheap but ok. Good location for Harry potter and Bletchly Park

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Good hotel, lovely room and excellent staff

By

March 02, 2017

club

The staff both on the desk and in the bar/breakfast were excellent - very welcoming, friendly and obliging.
We were upgraded to an executive room which was lovely, though could have done with a bit more lighting. The bed was very comfortable, the room had lots of storage and a good bathroom. Our room was on the lower ground floor with the business

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