Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
72%
Recommend This Property

Overall Experience

3.7

based on 382 reviews
72%
Recommend This Property

Ratings Breakdown

382reviews

  • 5 Stars
    162
  • 4 Stars
    83
  • 3 Stars
    50
  • 2 Stars
    39
  • 1 Stars
    48

Super nice and clean

By

June 23, 2017

club

Manager worked with me on my rate since the hotel my company always uses was full. Room was beyond nice and updated. Bathroom was very clean and nice as well.

Read More
Read Less

Great Service

By

June 20, 2017

Everything from the staff, the room, the appearance was great!!!

Read More
Read Less

Great Beds but no Ambiance

By

June 20, 2017

Hotel was advertised as new but was not very well built or decorated. Not a great price for that part of Birmingham and the staff really needs more training in customer service. Just not a great experience. Glad that we were only there one night while traveling.

Read More
Read Less

Sales

By

June 19, 2017

club

Overall good. Poor service in the food/bar area. All else was good

Read More
Read Less

Ok service but nice room

By

June 19, 2017

club

Overall stay was fine but was disappointed that you have to pay for breakfast.

Read More
Read Less

UAB Appointment

By

June 18, 2017

club

We stay here when our son has doctor appointments at UAB. Very nice and convenient.

Read More
Read Less

Good place to stay

By

June 17, 2017

club

The price do not include the breakfast, need to change that,

Read More
Read Less

Not "at home" clean, but will do.

By

June 17, 2017

club

My stay was the norm. The only negative complaint was the fridge freezer. It had not been defrosted in a very long time and was unuseable because of the accumulated build up of ice. I notified staff on the morning of check out so I'm unsure if the problem was passed on to the cleaning staff and taken care of.

Read More
Read Less

Dr. Belle

By

June 16, 2017

club

Excellent customer service.....
The only problem I encountered was the issue with the towel shortage in my room...

Read More
Read Less

Cindy at Columbus

By

June 14, 2017

We stayed as part of the National Senior Olympics. I really liked the hotel's clean, tailored design. The lobby was bright and had all the amenities you would want in an easy uncluttered set up. I found the beds to be comfortable and there were many pillows. The bathroom had a great mirror light and a very attractive quartz counter. I was very impressed and would highly recommend it.

Read More
Read Less

Don't stay at this hotel!

By

June 13, 2017

club

Worst hotel stay in years! There are several hotels in this area, do not stay here.

Read More
Read Less

Stay Away

By

June 08, 2017

I was charged for a night I wasn't there. They said they are "reviewing" it through housekeeping. My room wasn't cleaned 2 of the days I was there. It's taken them. 5 days and still no resolution.

Read More
Read Less