Rated 4.5 out of 5 by 244
Rated 4.0 out of 5.0 by mdamong Great Value
Great hotel and good value. Had one cleaning issue, but besides that, stay was great! Clean and new furnishings.
July 21, 2015
Rated 4.0 out of 5.0 by Jeniflower Good experience except for Room Service...
I couldn't give an "excellent" for the hotel because of my experience with Room Service. I had ordered breakfast, which was an ordeal in itself. Once the girl arrived with my breakfast, she had forgotten the butter, half & half and had to go and get change for the $40 I gave her. When she returned with the change, she shorted me 56 cents because, in her words, "I only had a quarter and didn't think you'd want that..." So instead of giving me the entire $1, she gave me only the dollars in change. This in and of itself is not a big deal for most, however, it is highly unprofessional, AND, if she is doing this to everyone, is getting quite the haul considering Room Service includes 18% gratuity AND $5 delivery for a total just short of $30 for breakfast.
July 20, 2015
Rated 4.0 out of 5.0 by jeffwh50 jwhite VP-Operations
nice place. always stay here when I visit Birmingham.
July 16, 2015
Rated 4.0 out of 5.0 by Howardc GREAT
Great Hotel and very good location. Recommend for all
July 12, 2015
Rated 5.0 out of 5.0 by Kentuckygal Will stay here again
Hotel was clean and the staff was awesome! I will definitely stay here again in the future.
July 8, 2015
Rated 5.0 out of 5.0 by Celinda Great service as soon as we checked in!
Beautiful Hotel in a very nice area and the Staff and accommodations surpassed our expectations!
July 7, 2015
Rated 5.0 out of 5.0 by JillieBee Wonderful staff. Great location.
The staff was helpful and friendly. Felt safe and secure. The hotel located in a great location. Everything you could need nearby. Great mall and restaurants close by. Not being from the area, I was not sure of the location of the hotel in relation to safety. Wonderful hotel. Great stay. Very lovely family pizza place nearby, Tortugas.
Rooms were clean and comfortable.
July 5, 2015
Rated 5.0 out of 5.0 by jmclk Hoover -Holiday Inn 5 stars
As always the experience at the Hoover Holiday Inn is over the top.
July 3, 2015