Rated 4.5 out of 5 by 244
Rated 4.0 out of 5.0 by mdamong Great Value
Great hotel and good value. Had one cleaning issue, but besides that, stay was great! Clean and new furnishings.
July 21, 2015
Rated 4.0 out of 5.0 by Jeniflower Good experience except for Room Service...
I couldn't give an "excellent" for the hotel because of my experience with Room Service. I had ordered breakfast, which was an ordeal in itself. Once the girl arrived with my breakfast, she had forgotten the butter, half & half and had to go and get change for the $40 I gave her. When she returned with the change, she shorted me 56 cents because, in her words, "I only had a quarter and didn't think you'd want that..." So instead of giving me the entire $1, she gave me only the dollars in change. This in and of itself is not a big deal for most, however, it is highly unprofessional, AND, if she is doing this to everyone, is getting quite the haul considering Room Service includes 18% gratuity AND $5 delivery for a total just short of $30 for breakfast.
July 20, 2015
Rated 4.0 out of 5.0 by jeffwh50 jwhite VP-Operations
nice place. always stay here when I visit Birmingham.
July 16, 2015