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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 366 reviews
87%
Recommend This Property

Ratings Breakdown

366reviews

  • 5 Stars
    216
  • 4 Stars
    86
  • 3 Stars
    29
  • 2 Stars
    19
  • 1 Stars
    16

Do not recommend

By

May 25, 2017

club

Smell old rooms. Currently under renovation but still well below my standards. I will not stay here again unless it's the only room available in which entire city.

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Terrible stay and Terrible service

By

May 22, 2017

Bathroom door would not shut. The shower did not drain. The toilet had black mold in it. Very dirty hotel overall. The shade curtain did not shut had to sleep with curtains open. Asked for a different room, was given a key to a room someone was already occupying sleeping in the bed. Then told they had no other rooms to offer. Overall terrible experience.

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Expected value for the money

By

May 20, 2017

Good value for the money. Some issues here and there but overall experience is good

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Breakfast

By

May 20, 2017

platinumelite

Good freshly prepared omelets made to order. Nice buffet selection.

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Not a good room this time.

By

May 19, 2017

I stay here a lot. But this last room was not up to standard. I could not believe it after all of my previous positive experiences at this same Hotel. Ended up going to a different Hotel in town for my next 2 nights of this trip.

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Construction but minimal inconvenience

By

May 19, 2017

Overall good place to stay. Room was on the small side but clean and comfortable. Breakfast was above average.

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Business

By

May 18, 2017

club

Clean room and had a good sleep and stay. It was under construction and little messed up to the dinner and bar area

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Atmospheres

By

May 08, 2017

club

The stay was ok but the atmosphere and smell of the room was terrible. I build is old and the smell is as old as the building.

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Dated rooms, but safe and clean

By

May 02, 2017

My room smelled like mold, especially from the A/C unit. This hotel is below the standards of other hotels in the area and while undergoing renovations it has a long way to go as far as room comfort. Doesn't anyone ever check the desk chairs to make sure they are at desk level and not permanently in the lowest position without any chance to raise them?

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Great stay

By

May 02, 2017

platinumelite

Friendly staff! The rooms were greatly cleaned and the cleaning personal left a personalized note thanking us for the stay!

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Disappointing Facility

By

May 01, 2017

Not the IHG I am accustomed to. Try to steer clear of this one.

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great front desk service

By

April 25, 2017

club

I was having problems with my credit card, and they were able to accommodate me.

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