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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 821 reviews
83%
Recommend This Property

Ratings Breakdown

821reviews

  • 5 Stars
    442
  • 4 Stars
    184
  • 3 Stars
    88
  • 2 Stars
    52
  • 1 Stars
    55

Great staff made me feel special

By

June 23, 2017

club

The staff at this Hotel made me feel special. Great job. The rooms were clean and well maintained. The only thing , and this is a personal preference, offer at least one firmer pillow. Two pillows was too high and using one pillow was too soft. I woke up with a stiff neck. I know that you can't please everyone, so this is just a suggestion.

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Great hotel and great staff

By

June 22, 2017

club

We have stayed at this hotel many times over the last 20 years and have never been disappointed. The staff is very pleasant and helpful, the rooms are clean and the shuttle service is great for the area.

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Good place to stay

By

June 22, 2017

If you are going to a ball game or football game this hotel is a god place to stay, is 10 minutes to downtown and just walk to Texans Stadium

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Very Nice Hotel/Staff

By

June 22, 2017

club

We usually select this hotel when in Houston. We find it relaxing and convenient for our purposes. I would suggest a secured Internet connection for WI-FI as I was reluctant to use an unsecured network.

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Great place to stay

By

June 21, 2017

club

The hotel was very nice and clean. Staff was friendly and helpful. The bed was amazing! I wanted to take it home with me! Having a shuttle bus to take us back and forth to the hospital was priceless. Will definitely stay here again.

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Excelente ubicación.

By

June 21, 2017

platinumelite

Cuartos amplios con camas cómodas. Excelente servicio de Shuttle.

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Not a Good Shower System

By

June 21, 2017

platinumelite

The others are good, but the shower system is messed up.

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dmedical visit

By

June 19, 2017

club

I hAVE BEEN STAYING WITH THIS HOTEL FOR YEARS FOR MEDICAL VISITS AND THE PRICE INCREASES EACH YEAR TO THE POINT IDT IS NOW TOO EXPENSIVE TO STAY HERE FOR WHAT I GET AND NEED.

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Great location

By

June 19, 2017

club

Hotel is very close to Children's hospital. The hotel even provides shuttle service to and from several medical centers. It is,also within walking distance of several restaurants and grocery stores.
Overall, I would recommend because of it's proximity to medical centers and restaurants, and the cleanliness of the hotel itself. Rooms were very clean and roomy! Also, the pool was well maintained, clean, and very relaxing.

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Exceptional staff and fantastic bed

By

June 14, 2017

First the staff was exceptional. The shuttle driver Ms. Shaunta (I think this was her name) OMG she was amazing, after the long drive there I was kinda hungry and she drove us to where ever we wanted to eat (within 3miles) and picked us up her driving, conversation, and deminer was outstanding I don't know what she makes be that lady needs a raise.
You should feel blessed to have her on your team. Also her manager was totally awesome.
I'll be back (in my terminator voice)

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Good staff

By

June 14, 2017

club

Close to eating and shopping. Lobby in hotel was cleaning and welcoming. The staff was very friendly.

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Good

By

June 14, 2017

I would recommend this hotel to friends. Location is great not far from galleria or restaurants. Clean. Rooms are a litter small
But most are

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