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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 860 reviews
83%
Recommend This Property

Ratings Breakdown

860reviews

  • 5 Stars
    466
  • 4 Stars
    191
  • 3 Stars
    92
  • 2 Stars
    55
  • 1 Stars
    56

No hot water for shower rm1017

By

August 14, 2017

Had no hot water for shower. Water pouring out at connection when water was turned on. Reported this when checking out. Also floor was sticky in bathroom. Counter person apologized and said that she would give me 5000 points on my reward card. Apparently she forgot or something. No points added to my account. Room had funny smell to it also. I have stayed here before and usually everything is great. Would rather this not be for public view because this is not typical for this location.

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Never again here

By

August 14, 2017

club

I can stay anywhere I want and chose to stay here from many previous stays as well as location. I was not impressed at all. Hotel has gone down and staff was rude and not knowledgeable

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Awesome staff. Excellent accommodations!

By

August 13, 2017

Had a great experience over several days at this location. Staff were helpful and kind. Susan in the cafe was awesome. Space for our business needs was perfect. Thank you so much!

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Great overall experience

By

August 11, 2017

club

We loved our hotel experience. Ronny was great to us while we were there. He gave us great advice, helped us with all of our questions, and he always had a smile on his face. He was just so much fun to talk to, and very helpful.
Our hotel bed and pillow was amazing. We slept so good!
We got room service a couple times. It was always delivered quickly, and the food was fantastic!

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Great service

By

August 10, 2017

club

Excellent service. Great breakfast. Room was very comfortable and spacious.

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Just fine

By

August 09, 2017

platinumelite

No issues, just seemd like another guest, just another person staying at the hotel

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very nice

By

August 08, 2017

very nice. i reslly dont want to write anything. the questions asked covered it.

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Rodeo

By

August 08, 2017

club

I stay here for rodeo meetings. Nice property, great staff, excellent bar, the rooms are great. Would absolutely recommend this property to others.

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Polite staff

By

August 08, 2017

club

Nice folks. Clean rooms and very quiet. We had asked for adjoining suites and that was no problem.

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Great Room

By

August 08, 2017

club

Stayed here for the bar exam. Only complaint I have is that my room which was on the top floor down the hall got kinda spotty internet.

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Comfortable and close

By

August 06, 2017

I was taking the bar exam at NRG, so I needed a hotel close by that wasn't going to add any extra stressors to my life while staying there. This place was great. I could walk off of hotel property directly onto the NRG parking lot. The room was very comfortable. Had I not been stressed out of my mind, I know I would've gotten some great sleep. The room also had a keurig, which was a welcome amenity. The hotel staff was friendly and accommodating. I ate dinner in the hotel restaurant one night and our waiter was very friendly, though the food was only ok. I would definitely stay here again, though hopefully not for the same reason.

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Great stay

By

August 05, 2017

We have stayed at this hotel several times in the past few months and the service and rooms are always top-notch.

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