Rated 4.0 out of 5 by 590
Rated 5.0 out of 5.0 by RonO2 Nice place
My relaxation and sleep quality scores had nothing to do with the room. The problem was personal in nature. The room was excellent.
April 17, 2016
Rated 4.0 out of 5.0 by "Higgy" Met our needs~Very nice room and atmosphere
We were at this Holiday Inn for a Dr. appointment~we have another appointment the first week in May~we wanted to stay at this same hotel again, however the price of the room had skyrocketed due to some kind of convention~YIKES!!! We are on a limited budget and chose not to spend that much money for a one nights stay. However, the nice lady at the desk offered to find us a place to stay at another Holiday Inn~finally found one for us in Sugarland (our Dr. appointment is in Houston~we are THANKFUL a room was found for us~we do appreciate her "above and beyond" help for us. )
April 16, 2016
Rated 3.0 out of 5.0 by Vauxhapp Looks great, but...
At first blush this hotel was excellent. I was acknowledged as a gold elite member and checkin was a breeze. The bar was comfortable and personnel very friendly.
The room was clean.
WiFi in my room was spotty at best. It dropped out often and was wholly unreliable. I did call down to the front desk, only to hear that nobody else was having problems... I don't care what other people are experiencing... They are not writing this review - I am. That was never resolved and I ended up spending a fair bit of time working in the lobby as a result.
The resturant... I went in for breakfast and ordered the huevos rancheros. What I received was corn chips covered in black beans, cheese, a "pancake" of eggs and then some sort of sweet verde sauce. It was unappealing and I sent it back for some pancakes. When the pancakes came, they looked and smelled great. When I lifted the top pancake to butter the one below I found a hair.
A hair. Gross.
Right then the manager stopped by to see how things were... I left the resturant and did not look back.
I REALLY wanted to like this place, and if it were not for the WiFi I would have been much happier.
April 9, 2016