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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 887 reviews
80%
Recommend This Property

Ratings Breakdown

887reviews

  • 5 Stars
    416
  • 4 Stars
    234
  • 3 Stars
    99
  • 2 Stars
    76
  • 1 Stars
    62

Great Stay

By

June 22, 2017

We had a wonderful stay at this holiday inn. The staff was very friendly and helpful.

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Great Service

By

June 22, 2017

club

The staff at the front desk and the drivers were so friendly
Because of their hospitality and warmest they made the hotel feel like home.
They always spoke and went out there way to make sure we got to our conference on time when they were backed up. One employee offered to drive us because the cab was taking to long to come.
This type of service is commendable! This is why I would come back and stay at the hotel.

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Welcome bed and great service

By

June 21, 2017

club

Very friendly staff close to iah plus bwy8 and hwy59 so easy access

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Very comfortable

By

June 21, 2017

club

The bed was very nice, just wish I could have stayed longer in it....

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Great Staff

By

June 18, 2017

club

Please see my written comments stated earlier in the survey. "Cheri" is the best I have met in my travels.

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Stay Here

By

June 18, 2017

Great hotel, staff was super awesome. Very friendly and courteous. They went out of their way to get me settled in very quickly after a long day of traveling. The restaurant was really great. Wide variety to chose from.

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goood

By

June 15, 2017

club

Stayed as part of United certificate when flight was delayed. Hotel was fine.

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Friendly Helpful Staff and Nice Rooms

By

June 15, 2017

club

At check in, the front desk was quick to check in other patrons. She was very friendly and was able to help with anything we needed or answer any questions. She even gave a co-worker that was with me at check in (who wasn't even staying at this hotel) a razor and shaving cream that he forgot to bring with. The rooms were nice and even had a fold out couch for additional guests.

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Good for the price

By

June 14, 2017

Good place to park if you need to go to the airport, comfortable stay

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Time for remodel!

By

June 12, 2017

platinumelite

I look forward to the day when this hotel has a major remodel!

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Nice staff

By

June 12, 2017

club

Well trained and with warm welcome to guests. Definitely come back again. Also nice to have dinner at the restaurant, you can also take out too. Close location from Deerbrookk mall.

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Houston

By

June 10, 2017

Smelled musty. Pool not working. Lobby was wet. Room window was filthy. Never again

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