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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 890 reviews
80%
Recommend This Property

Ratings Breakdown

890reviews

  • 5 Stars
    418
  • 4 Stars
    234
  • 3 Stars
    99
  • 2 Stars
    77
  • 1 Stars
    62

Great Service

By

June 26, 2017

club

The meeting room that I was in for our meeting was clean and there was plenty of space and chairs.We used the meeting room throughout the day and night.Every time that the room was used it was always clean.There was a cleaning lady who would stop by during the day to see if there was any trash that needed to be emptied.As well as to see if we needed any towels.

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Good experience

By

June 26, 2017

Staff was wonderful. Room was clean and comfortable. Hotel is a little old, elevators are kind of terrifying but other than that a great hotel for the price.

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xx

By

June 23, 2017

platinumelite

Shuttle service extremely bad. Waited an hour and 20 minutes and was repeatedly told it will be right there in 15-20 minutes.

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Great Stay

By

June 22, 2017

We had a wonderful stay at this holiday inn. The staff was very friendly and helpful.

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Great Service

By

June 22, 2017

club

The staff at the front desk and the drivers were so friendly
Because of their hospitality and warmest they made the hotel feel like home.
They always spoke and went out there way to make sure we got to our conference on time when they were backed up. One employee offered to drive us because the cab was taking to long to come.
This type of service is commendable! This is why I would come back and stay at the hotel.

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Welcome bed and great service

By

June 21, 2017

club

Very friendly staff close to iah plus bwy8 and hwy59 so easy access

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Very comfortable

By

June 21, 2017

club

The bed was very nice, just wish I could have stayed longer in it....

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Great Staff

By

June 18, 2017

club

Please see my written comments stated earlier in the survey. "Cheri" is the best I have met in my travels.

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Stay Here

By

June 18, 2017

Great hotel, staff was super awesome. Very friendly and courteous. They went out of their way to get me settled in very quickly after a long day of traveling. The restaurant was really great. Wide variety to chose from.

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goood

By

June 15, 2017

club

Stayed as part of United certificate when flight was delayed. Hotel was fine.

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Friendly Helpful Staff and Nice Rooms

By

June 15, 2017

club

At check in, the front desk was quick to check in other patrons. She was very friendly and was able to help with anything we needed or answer any questions. She even gave a co-worker that was with me at check in (who wasn't even staying at this hotel) a razor and shaving cream that he forgot to bring with. The rooms were nice and even had a fold out couch for additional guests.

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Good for the price

By

June 14, 2017

Good place to park if you need to go to the airport, comfortable stay

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