Rated 4.0 out of 5 by 136
Rated 4.0 out of 5.0 by kevin24 Great service
Great breakfast, nice indoor pool, indoor hot tub. Fitness center is lacking. Comfortable beds, friendly staff.
February 24, 2015
Rated 4.0 out of 5.0 by DT37 Over all, a good stay.
About the only complaint I have with this hotel, is the fact that the AC/Heating unit is so loud when it runs that when it cycles off, it woke me up. A lot of hotels have this same problem. The entire staff was friendly and helped make this stay enjoyable. I would recommend this hotel when staying in the Houston area.
February 22, 2015
Rated 2.0 out of 5.0 by Disappointed Sports Dad Okay facility. Poor attitude by management and desk staff.
Stayed as part of a school group visiting for a sports tournament. Continental breakfast included at no additional charge, but contained absolutely no protein. Just cereal, fruit, and dry/hard pastries. Members of the group had to pony up extra money for some eggs so our kids could head to their day of sports with decent nutrition.
At checkout, agreed rate and billing details were in error and they couldn't locate the tax-exempt letter provided by our group coordinator. Finally found it, but couldn't provide final billing details at checkout. 3 days later, I discovered that we were double-billed.
February 18, 2015