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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 717 reviews
84%
Recommend This Property

Ratings Breakdown

717reviews

  • 5 Stars
    397
  • 4 Stars
    169
  • 3 Stars
    74
  • 2 Stars
    41
  • 1 Stars
    36

Business stay

By

May 20, 2017

Good hotel for price. Good breakfast. Very helpful staff.

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Don't let the lobby fool you

By

May 18, 2017

Don't let the lobby fool you... once you check in, you will be whisped away to a long, antiquated corridor where you will eventually find your Regan-era elevator doors. "Do you suppose I'll eventually figure out where I'm going," you'll ask... but eventually, there's those elevators. Upon arriving at your requested floor, your elevator doors will open to a ventilation duct aimed squarely at your face with the indistinguishable scent of urine adrift within. Now is your time to figure out if you go left or right, but since there are no placards on the wall, you figure out you can only go left.

Now, if you opened your "executive suite" door to find someone else sleeping in your proposed bed, who then wakes, and proceeds to yell at you and chase you down the hallway, you KNOW you've arrived at the Holiday Inn Independence. Sure, you can ask the front desk attendant who was asleep in back when you arrived to get you a key to a room that someone ISN'T sleeping in, but don't expect apologies or sentiments, because Holiday Inn Independence... that's why.

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Hotel Stay

By

May 17, 2017

Everything was excellent I will recommend this hotel to anyone staying in the area.

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Great Value

By

May 15, 2017

club

We were at a business meeting which allowed us to get a great rate which included a full breakfast. The hotel was clean and comfortable and convenient.

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Good choice outside cleveland

By

May 14, 2017

Too much repitition on the same survey questions!!

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Great Place

By

May 11, 2017

club

Enjoyed my overnight stay. Staff was friendly and accommodating. Will definitely be staying here when I am back in Cleveland.

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Review

By

May 09, 2017

club

Hotel room was nice and clean. Staff was friendly. Pool and work out room were sub par.

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business stay

By

May 09, 2017

Found the rooms to be clean and comfortable. Housekeeping did an excellent job

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Late night lounge bands

By

May 08, 2017

club

reference 10411913031 With customer service representative via toll number

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Nice Stay

By

May 05, 2017

club

No problems with staying here. Two towers of rooms with one tower alittle confusing on how to get to it using appropriate elevators. Otherwise no concerns.

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Horribly thin walls

By

May 05, 2017

Hotel needs considerable upgrades including better sound proofing. Sink and tub did not drain.

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Cleanlin

By

May 04, 2017

club

As we had a great time with the local accommodations and convenience with a Club on premises the cleanliness of the room was poor. There were stains on the bottom of the bed spread and floor, which most likely would have been taken care of in the wash. Normally I would've requested New but we we're running late to meet for dinner when we arrived.

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