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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 469 reviews
93%
Recommend This Property

Ratings Breakdown

469reviews

  • 5 Stars
    335
  • 4 Stars
    89
  • 3 Stars
    19
  • 2 Stars
    15
  • 1 Stars
    11

需要改善客房清潔

By

July 24, 2017

整體來講....不滿意 需要改善服務品質

房間部清潔 浴室沒清潔 且沒浴缸

毛巾不白 且老舊 環境尚可

服務人員對於高級會員沒有招呼

對於大使沒有升等

希望桂酒店系統能改善服務品質 別像motel一般

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Mayo Guest

By

July 21, 2017

club

Friendly staff. Nice, affordable accommodations. Easy access to St. John's Towne Center.

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Great stay

By

July 18, 2017

club

Great visit. I love it! Nice clean and very helpful

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Friendly outgoing staff

By

July 17, 2017

platinumelite

Staff was courteous and nice . Ashley at front desk was very patient with the entire check in process.

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Great Hotel

By

July 14, 2017

club

Great Hotel. Safe neighbourhood, everything close by. Staff was very nice, and even mailed my bag back that I left in the room. Will definitely come back.

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Nice

By

July 14, 2017

club

The staff was super friendly and the room was great. I had an issue with not able to get fresh towels on my second day there. Management did fix the situation.

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Perfect for family

By

July 14, 2017

club

I ended up at this hotel because of a horrible incident at another hotel. My family and I left the other hotel in a hurry and we are glad holiday inn was there to take us. It alleviated our stress from the other hotel. Thank you

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Jax

By

July 13, 2017

platinumelite

Nice property. Convenient location. Well lit parking area. Fitness room small and limited equipment.

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Nice hotel but look at the linen

By

July 10, 2017

club

My overall one night experience was good. The linen on both beds had long hair on them. It makes me wonder if they even changed them.

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great service

By

July 10, 2017

The staff is always first class and the rooms are always very clean

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Very Comfortable

By

July 10, 2017

All and all a very pleasant experience. Arrived late room was ready and check-in was efficient. The bed was extremely comfortable.

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Comfortable and nice

By

July 08, 2017

Good value front desk staff was helpful and very nice

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