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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 225 reviews
90%
Recommend This Property

Ratings Breakdown

225reviews

  • 5 Stars
    150
  • 4 Stars
    50
  • 3 Stars
    18
  • 2 Stars
    3
  • 1 Stars
    4

服务一流

By

March 12, 2017

club

整体很满意 对行李员小闫点名表扬。由于自己带的雪具行李很多。行李员帮我们送到房间两次行李。一直面带微笑。人又帅。气质极佳。服务态度很好。本人跟欣赏。客房服务员说话也很温暖 很不错

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床铺舒适,服务一流

By

March 09, 2017

club

床铺舒适,服务好,环境非常好,户外的设施和配备服务也很好!早餐应提供四份。床铺舒适,服务好,环境非常好,户外的设施和配备服务也很好!早餐应提供四份。

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不弱预期

By

March 08, 2017

club

是第一次入住此品牌酒店,比预想的更加满意,性价比很高,清洁度舒适度都很好,不过由于特殊原因第一天未能入住,没办法取消一天,有点不尽人意

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适合全家旅行 卫生条件需改善

By

March 06, 2017

club

房间打扫及清除异味不及时。前台办理入住和退房人员较少,酒店大堂没有水,其他方面总体良好。适合全家人一起去滑雪时居住。

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床铺舒适,服务好

By

March 06, 2017

club

非常好的一次体验,前台办理速度也快。服务也好,很细致周到。下次还会入住。如果房间有欢迎水果或其它的那就太棒了。还可以根据不同的人群入住,来适当的调节下,如:亲子入住可放些当地的玩偶等,让小朋友也可以一到房间就有一种归属感。

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房间很大,很舒服

By

March 05, 2017

club

房间很舒适,很大,还有一个厨房。非常适合一家人度假。环境有很好,早餐味道也很不错。前台人员都很热情。

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餐厅服务,大失所望。

By

March 01, 2017

club

评价的流程繁复,占用本人太多时间。基于前面的反馈信息,此外在入住房间时,发现床单上有黑色线头/类似毛线的杂质,浴室内缺少两条擦手毛巾,已经和房间客服反映了。
优点:贵司提供足够的矿泉水在客房内,让我们避免了一些麻烦,在此表示感谢!

希望以上信息可以帮助贵司进行整改,祝生意兴隆!

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性价比高

By

February 27, 2017

club

性价比高,在长白山度假区,我认为假日套房酒店的房间大,客房服务好,餐饮水准高,离滑雪场很近,适宜家庭出游。如果纯粹的滑雪游,基本上全程呆在度假区,吃住和玩都很方便。

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环境舒适

By

February 24, 2017

club

环境舒适 各项服务都到位 出行到机场便捷 整体服务都很好 家人朋友都很满意 未来的日子再次出行 依然会选择 小镇上选择也很丰富。住宿相当满意

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服务体贴,细微,套房有吧台餐具就像家的感觉

By

February 22, 2017

club

Holiday Inn 就是Home Inn,一个家的感觉!全家旅游休闲度假的最值得推荐的酒店。特别是问题发生时,酒店的对应速度和效率,给我们刘下了深刻和难忘的印象。

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早餐

By

February 21, 2017

club

早餐需要乘坐摆渡车去到另外一个酒店吃、离滑雪场很近位置很好.滑雪非常方便、员工服务都很不错,很热情询问住的怎么样

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美好的假期

By

February 21, 2017

club

酒店设施完备,可以自己做饭很方便,周边环境也好,出门就是雪场,楼下有超市和餐厅,虽然价格普遍要贵一点,旅游景点也是可以理解的。酒店的卫生打扫有待进一步加强,卧室衣柜床头柜的隔断等不常用的部分有灰尘。

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