Rated 4.1 out of 5 by 247
Rated 1.0 out of 5.0 by Sherri03 Bed
The bed was terrible I felt like my head was down and my feet was up in the air. I had to sleep and the bottom of the bed and still didn't get to sleep. I drove from nashville tn for business and didn't get no rest.
May 20, 2016
Rated 5.0 out of 5.0 by KDM 21 great staff
The only negatives were the construction work going on and the jack hammers most of the day when I was in the room. At night there was no noise problem. Staff were very nice and accommodating and we were told of the construction going on at check-in.
May 19, 2016
Rated 1.0 out of 5.0 by James 4 Construction on a Saturday morning at 8:45am???
We booked online. I became a member of IHG since my team and travel a great deal. We got in late. We checked in... NO mention of construction happening on a SATURDAY MORNING as we checked in... And around 8:45am, the loud drilling became so unbearable that I called the front desk. I spoke with the older lady at the desk and calmly told her my situation. She says sorry but there are signs talking about the construction. (On our way out we saw one small sign to the side that just says, Pardon our progress) I took a picture of the lobby and the ONE SIGN but I can't upload it to you to see.
There was absolutely no compassion or professionalism. THEN, ironically 5 mins later... A staff member was walking our hall and she was talking over a 2-way radio telling this staff member about our room number and how we complained and we need to get over it. WOW! (I am assuming she had no idea the staff member was on our floor next to our room)
At this point, we just left the hotel and went to another.
In my 22 years as a CEO in advertising and in the media,I have never experienced such horrible service and lack of professionalism from the hotel chain. To say that I'm extremely dissatisfied is an understatement. My team and I will be canceling our membership.
May 19, 2016
Rated 5.0 out of 5.0 by SLU alum Great night's sleep
Easy access off Rt 81. Clean well kept property; comfortable beds; great night's sleep.
May 16, 2016
Rated 5.0 out of 5.0 by agrav8 Great Place to Stay
It was convenient, service was great, the room was clean and it met all our expectations.
May 14, 2016
Rated 4.0 out of 5.0 by digger 7 averagee bed
overall good will probably stay again based on Hot-Wires price have already booked for next week like location and value for the money
May 11, 2016
Rated 5.0 out of 5.0 by BK12 Very Relaxing
After being on the road for eight days, this was just what I needed to relax and unwind. The room was very quiet and the bed was top notch.
May 10, 2016
Rated 5.0 out of 5.0 by juandji Excellent all the way around !
The assistant manager, front desk staff, dining and housekeeping staff were more than accommodating and friendly. Very eager to help and provide. My husband and I felt we were staying with friends. The room was beautiful and more than sufficient for what we needed. We asked if perhaps a microwave oven may be available in the reception area or vending area and we were given a microwave oven to use in our room. The parking for our Harley Motorcycle and our truck and mc towing trailer was wonderful. We had plenty of room without feeling we were taking someone's spot. We would certainly return to this HI and would assume other HI's would be as so rated.
May 9, 2016