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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 381 reviews
84%
Recommend This Property

Ratings Breakdown

381reviews

  • 5 Stars
    195
  • 4 Stars
    102
  • 3 Stars
    32
  • 2 Stars
    32
  • 1 Stars
    20

Good staff and quiet even amid remodeling

By

May 29, 2017

Easy access to downtown Johnson City and Bristol. The room was comfortable not crowded and the thermostat worked correctly and the air conditioner was quiet.

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Awesome

By

May 28, 2017

platinumelite

Everytime I come to Johnson city, I always choose to stay at the holiday inn. I love the staff, it's very relaxing and comfortable.

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Overall good experience

By

May 26, 2017

club

Overall great experience with this hotel. Had stayed there once before, and it was not a hard decision to come back. The rooms are modern and clean and the service is good. Especially enjoyed breakfast in the hotel restaurant.

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Very poor experience

By

May 24, 2017

club

Room odor -

lack of bath towels - had damp towel hanging on shower rod!

This was one very bad experience.

I will NOT stay at this hotel ever again!

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Awesome Customer service!!

By

May 24, 2017

We arrived after midnight. Tired and wanting to go to bed. We had a guest couple with us. 2 rooms. Got checked in. In our room and in bed when we realize that the air conditioner is not working. Call downstairs. Natasha was awesome!!! Had the service guy come and help move us into another room. He brought us our new keys. She turned a bad experience into a really great one. She also helped me to get our race tickets printed on the printer down in the lobby. What a great employee!!

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Nice place

By

May 22, 2017

Nice hotel, staff and good location. Price was about right for hotel.

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Sleep like a baby

By

May 22, 2017

Like a brand new building. Everything is very nice modern design. staff is very friendly and professional.

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GREAT ROOM

By

May 17, 2017

club

The staff was EXCELLENT!!! Great room, and fast sevice

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Great facility

By

May 16, 2017

club

This newly rennovated facility is a great place to stay. It is close to the interstate and places to dine and shop.

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Upgrades are making this a 5 star

By

May 14, 2017

The recent upgrades are making this a premier hotel again.

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med school grad

By

May 13, 2017

club

The staff was very friendly our stay was for 7 days we ate breakfast and dinner in the hotel food was good but no a lot to choose from

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Not so great....hope it improves

By

May 13, 2017

club

Many issue's and hope to bring light to the management so that they can fix the issues.

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