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Rated 4.1 out of 5 by 372 reviewers.
Rated 4.0 out of 5.0 by Good Hotel Overall, very nice and clean. We were there for a basketball game and we loved the price in comparison to power and light! The staff was very friendly and willing to assist us in anything we needed. I will stay here again! June 30, 2015
Rated 5.0 out of 5.0 by Excellent Service! From start to finish the staff made us feel very welcome. Both the front desk staff and the valet staff were wonderful. We were given a room with a fantastic view on the 15th floor and couldn't have been more satisfied with our overall experience. June 29, 2015
Rated 5.0 out of 5.0 by Great service and excellent value Excellent hotel, very friendly staff. Great value compared to the other hotel next door. Next time I need to stay in downtown KC, I will be staying here. June 23, 2015
Rated 4.0 out of 5.0 by One Improvement Needed The rooms are great with one exception--they're lacking a refrigerator. This means no place to store doggy bags (I really wanted my left-over Jack Stack for lunch the next day), drinks, breakfast smoothies, etc. Adding a fridge would make the room nearly perfect. June 22, 2015
Rated 5.0 out of 5.0 by Great location! Absolutely a great location with very attentive staff. June 17, 2015
Rated 4.0 out of 5.0 by Nice HIstoric Hotel We have stayed here before and looked forward to a return visit. We were able to check in a little before noon without any problems. We had 2 reservations for our 2 night stay, one using points and one with payment. Kat took good care of us a check in. They normally have a champagne welcoming, but we were too early this time. They made it up to us later in the day with a glass of champagne. We used their valet parking $12 per day, free on our day using points. We also received a free breakfast for 2 when for the night we used points. The King rooms are small, but they had some decent storage with a cabinet with 3 large drawers. I was able to get my clothes in one drawer for our 2 night stay. This helped deal with the small rooms. No view out the window. The bathroom is also small, but has good counter space. We enjoy staying here as it is within walking distance to the Power and Light District and the Sprint Center. June 12, 2015
Rated 3.0 out of 5.0 by Small, unclean room; but very nice staff We stayed here to attend a wedding and were given a very small room that had wrappers and bottle caps in the corners of the room. The bathroom is tiny. Cleaning staff tried to enter multiple times to clean in the morning despite the door being locked. We had a billing issue that was not resolved to my satisfaction that day; we had to make phone calls when we left to get it fixed. The front desk staff was responsive and nice. Gave us toothpaste when we forgot. I'd recommend this hotel, but with some reservation. June 11, 2015
Rated 1.0 out of 5.0 by Not acceptable The room was dirty. Hair on the bathroom walls, crumbs on the rug and noisy neighbors up through the night. The staff seemed very friendly and eager to please, but it needs a good scrubbing. June 10, 2015
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