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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4,2

based on 781 reviews
86%
Recommend This Property

Ratings Breakdown

781reviews

  • 5 Stars
    421
  • 4 Stars
    215
  • 3 Stars
    65
  • 2 Stars
    51
  • 1 Stars
    29

Kansas City Downtown

By

octobre 13, 2017

club

Very Friendly staff, The hotel itself as well as the rooms are outdated and very cramped. Dry and stuffy in the rooms. Not bad for one night but nothing more.

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Good location but small dated rooms

By

octobre 11, 2017

This hotel is in a great location, but the rooms are super small and the walls are very thin. I actually had a reservation for 3 nights there and switched hotels after the first night. Expensive to park and absolutely not worth it.

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Nice enough

By

octobre 11, 2017

club

They have done a great job preserving this old building and making it a hotel. Rooms are clean and the bed is comfortable. My room was a little small but it was comfortable.

Front desk staff was great. Especially Abel who made check in very easy for the entire wedding party. Bar prices were a little high for the value. They could use a better craft cocktail bartender. But if you just want beer and basic drinks the bar is ok.

Checkout was easy.

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Dropped the Ball

By

octobre 09, 2017

It was our anniversary and I requested a couple of additional amenities (roses and champagne in room. Was told it would be in place in room prior to check in. Was disappointed when entered room, no roses or champagne. Even called and reminded day prior.

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Great place!

By

octobre 08, 2017

platinumelite

People are great! The place is cool! The location is ideal it really can’t be beaten. If you are going to KC to have fun no better place.

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Didn't meet expectation

By

octobre 05, 2017

platinumelite

Hotel was old and had small rooms with residential window air conditioners

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Great location and service

By

octobre 04, 2017

club

The staff was very friendly and accommodating. We only stayed one night but would have been comfortable staying much longer. Would recommend!

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Great Service

By

octobre 03, 2017

Very old hotel but very nice building. Need to add a FREE breakfast bar for the price you pay!

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Comfortable and Convenient

By

octobre 03, 2017

Our room was very comfortable. It is convienent to man convention area and restaurants and shopping in the area.

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Comfortable bed

By

octobre 03, 2017

club

I loved the comfortable bed and plenty of pillows. I like that they are at a height that is easy to climb into and soft.

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Hotel stay

By

octobre 02, 2017

club

Staff was great and friendly. Enjoyed breakfast meals were hot.

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Great experience

By

octobre 02, 2017

Can't say enough about how great my stay was. Can't wait to get back to KC and stay here again.

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