Rated 4.2 out of 5 by 419
Rated 5.0 out of 5.0 by LZell This is a special place! Nothing like you expect at your usual Holiday Inn
Read my stay review. This is going to be one of those hotels where you say wow that was so far ahead of what I expected I just can't believe it is called a Holiday Inn.
Think the charm of a little boutique hotel you would find in San Francisco. Great staff, great service from everyone. The restaurant had quality foods like you expect to have to go out to find and with a highly skilled staff to pamper you. Great bar up the golden stairs overlooking the lobby with TV to watch the games and still people watch the lobby.
Rooms are fresh and stylish. I loved it. I would go back. I stay in hotels over 130 nights a year, usually a Hxxxxx but this hotel is up there with all of those I have stayed in so far.
Fun place to in relation to lots of great restaurants, bars, and nearby sports venue's downtown.
October 1, 2015
Rated 2.0 out of 5.0 by Mascot provider Brick wall outside window.
Great Hotel, Room was not cleaned and only stayed one night.
September 28, 2015
Rated 4.0 out of 5.0 by TC-23 Nice hotel
Good place to stay for downtown activities. I only stayed three nights, but both mornings breakfast was not served on time. Staff responsible for serving did not show up on time so it was delayed at least 15 minutes each day. Counter staff were obviously frustrated with the situation.
September 22, 2015
Rated 5.0 out of 5.0 by st2302 Great service
Went up to KC for my sister's bridal shower. Stayed at the Aladdin overnight on Friday. The people were so nice, especially the front desk and valet parking guys!
September 22, 2015
Rated 2.0 out of 5.0 by Johnny Ray Good Location...other than that...not much here
So my stay was not what I hoped for, but I will try to be as fair in this review as I can.
I stayed at this property for five (5) nights. The bed quality of the rooms were good, but each night I had air blowing on me constantly from the HVAC, which clogs my sinuses and causes the dreaded morning headache. Not the end of the world, but it did affect me.
The room service was not good. The food was average. I had breakfast two morning and dinner one night. Room service availability is not good (very limited hours) and the staff always forgot something necessary to eat. The first breafast was butter for my toast and the other was a coffee cup to drink from.
The worst part of the stay were the final two nights when a "Fiesta" event happened right out the front window. The event was super loud with live music. The staff could not do anything about the event, but it would have been nice to get some points, a free breakfast, or anything for putting up with this event until 11:00 pm for two nights straight.
The whole experience was a little disappointing. I did not get my welcome points. Most of the staff were good...but the poor ones ruined the stay. I may have a different opinion if the Fiesta was not happening two nights...or if there was some sort of acknowledgement that this was a bad deal for the guests of the hotel. Instead, the whole thing was ignored.
Anyhow...I probably would not stay here again. I really love Holiday Inn properties...and this has a cool vibe....but it just left a lot to be desired.
September 20, 2015
Rated 5.0 out of 5.0 by Ashley121 Great service, convenient downtown location
I was in town for one night to attend a concert at a nearby venue. I had a great experience during my short stay. All of the staff were pleasant during interactions for check in, check out, dining for breakfast, and valet services. The room was clean and comfortable. The only issue I noticed was poor internet connection. My device connected to the wifi, but I couldn't get any pages to load. It was very late when I tried and it was not urgent so I did not bring it up with hotel staff therefore I'm not sure if this is a recurring issue or just a problem the night I was there. Overall, I would highly recommend this location if you plan on visiting the area.
September 19, 2015
Rated 4.0 out of 5.0 by FangGirl Good choice of hotel for stay downtown
Very convenient. Polite staff. Clean rooms. Rooms are a bit small and air conditioner vent was very loud but other than that, it was a good place to stay.
September 17, 2015
Rated 4.0 out of 5.0 by Samandra Great Location
Not the fault of the Aladdin, but there was a latino festival going on the night I stayed and the outer walls of the hotel allowed all the sound from the festival into the room. Good thing it ended at 11pm.
My stay was for a wedding. Front desk staff was able to say that there were two wedding parties but not able to give any information about the shuttle buses for the venues. Since the hotel staff was aware of the wedding parties and many of us were staying at the hotel, it would have been nice for them to have been able to answer questions about shuttles.
September 16, 2015