Rated 3.5 out of 5 by 315
Rated 5.0 out of 5.0 by BookMom A bargain
I always stay at this hotel when I travel from home in OKC to visit family in Iowa City. Great value for the price and the staff is always helpful. I am disabled and staff has frequently gone out of their way to help me.
July 2, 2015
Rated 4.0 out of 5.0 by travelnow6 good place to stay
East to locate. Comfortable room. Older hotel, but updated and clean. Beds are very comfortable. Most rooms face the pool and common area, but up on 2nd floor, noise was not a problem.
July 2, 2015
Rated 5.0 out of 5.0 by GR8MOMMIEOF3 NEEDS A FEW IMPROVEMENTS
OVERALL EVERYTHING WAS NICE.
I FELT THE DINNER PRICES WERE KIND OF PRICEY,THIS COULD BE DUE TO THE FACT BREAKFAST IS FREE AND THE HOTEL HAS TO COUNTER ACT. ALL THE EMPLOYEES WERE VERY FRIENDLY, HOWEVER WHEN I CALLED FOR 2 TOWELS IT TOOK OVER 30 MINUTES AND I HAD TO CALL AGAIN. THIS COULD HAVE BEEN DUE TO SHORT STAFFED OR EMPLOYESS BUSY WORKING ELSE WHERE. I WAS NOT UPSET JUST WANT MANAGEMENT AWARE.
WE PLAN ON RETURNING SEPTEMBER FOR ANOTHER VISIT
MY FAMILY AND I WERE IMPRESSED WITH BREAKFAST AND HOW MUCH WAS AVAILABLE AND HOW IT WAS A HOT BREAKFAST AND WE HAD SERVERS.
I DO FEEL THAT ON WEEKENDS THE POOL SHOULD BE OPEN UNTIL MIDNIGHT FOR ADULTS. I WOULD HAVE ENJOYED RELAXING IN THE HOT TUB WITH MY HUSBAND.
THE TV CHANNEL SELCTION SEEMED VERY SLIM AND THE INTERNET SERVICE IS VERY, VERY SLOW.
BUT OVERALL I BELIEVE WE MADE A RIGHT DECISION BY STAYING THERE. IT WAS CONVIENT AND CLOSE TO WHERE WE WERE WANTING TO VISIT.
June 29, 2015
Rated 1.0 out of 5.0 by MJenn Polite staff but horrible service
The front desk staff was polite. The dining staff was wonderful. Housekeeping was horrid.
They booked the wrong room type.
They did not have bedding for both beds once we got the correct room. It took hours to get any bedding.
June 29, 2015
Rated 1.0 out of 5.0 by Billk1876 Worst by far
This hotel should not even be part of the IHG brand. The rooms have mold issues throughout the bath room. The carpet was disgusting. Drywall or whatever was falling off the ceiling. The staff did not enjoy their job, they weren't rude but you tell they didn't want to be there either. The common area smelled horrible of chlorine due to the indoor pool and it was really loud until about 11pm.
I will never return to this property. If you in the area stay away
June 28, 2015
Rated 1.0 out of 5.0 by wildzo Remodel of pool area
Worst experience for any hotel chain, not just Holiday Inn. Checked into hotel thru iphone app. Nothing was ever said about the pool being re-surfaced and sealed on website or by staff at check-in. They did post a small hand written sign on gate to pool. Contractors were re-sealing pool surface and smell from the toxic vapor was overwhelming. Impossible to sleep, nose and throat were burning from the fumes the entire stay. Asked the front desk why they didn't inform our business team at check-in. Response "it doesn't smell that strong". I asked if they had MSDS (chemical safety data sheet) for the compounds they were using to seal the surface and they didn't understand what i was talking about. After the first hour I asked if i could get a refund for the stay and was informed there was cancellation fee for full price of the booking. Poor way to do business. There should have been something on website about remodeling and fumes; or at least informed us at check-in that we could get refund and not stay.
June 27, 2015
Rated 1.0 out of 5.0 by Bob-A-D If your not there for the Parks Stay Away
If you want to let the kids run free and annoy others this is the place. The beds were broken down. The Air Conditioner was so loud I thought there was a truck in the room and when you went off the volume on the TV was blasting. The Price was for a 4 star facility not even close. Never Again.
June 26, 2015
Rated 4.0 out of 5.0 by OmahaKB23 Great location
Location was great as was close to World's of fun! Shuttle was excellent and friendly as we used many times. Pool was very nice but was short on towels and the ice machine is not in a great location but had a nice experience
June 24, 2015