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Rated 3.5 out of 5 by 357 reviewers.
Rated 5.0 out of 5.0 by Great staff Staff was very helfpul in fulfilling my needs. Comfortable room, easy to relax in. My room was right next to the bar and pool tables, but didn't cause too much of an issue. Room was nice and dark. Tempature was good. October 12, 2015
Rated 5.0 out of 5.0 by Hotel a little dated, but very clean, great location and excellent service Went on a father-son bonding trip to Worlds of Fun and the hotel's location was excellent with the highly appreciated shuttle to the park. The shuttle driver was FANTASTIC! He went above and beyond by coming to pick us up "after hours" when the shuttle was only supposed to go to midnight, but he came after when we missed what was supposed to be the last shuttle AND, on top of it, he had a GREAT attitude on top of it! Also, the front desk staff did a fantastic job - both friendly, helpful and attentive - a nice combo which made for a great stay. Although the hotel felt a little dated, it was kept very clean and orderly. Would definitely stay here again! October 7, 2015
Rated 3.0 out of 5.0 by Wanted to use Holiday Inn I didn't see the effort that I see at all the other IHG hotels that I stay at, it was not that they were rude but really didn't care about great service. Room was so so. October 6, 2015
Rated 1.0 out of 5.0 by Run down property but exceptional staff I read a lot of the other positive reviews, and I really had the opposite experience. The hotel is very run down - older, dark, in need of repairs. The outside looks fine, but the inside is dreary and run down. I had to move rooms once and both rooms had issues with keys not working. The beds were lumpy and leaning to one side, maid service only made the bed and didn't replace any coffee or anything like that. When I closed my shades on the window, there were holes all through the shade. Everything was just old and run down. The toilet seemed wasn't quite working right, the fridge made noise as did the air conditioner. BUT - although the Holiday Inn seriously needs to do some upgrades to this property, the staff was exceptionally friendly and accommodating. October 1, 2015
Rated 4.0 out of 5.0 by Comme Ci Come ca There was nothing wrong with the hotel. It is a little older but other than that, everything worked well and looked good.If you are looking for a nice place to stay and be fancy in. no but if you need a place to sleep while you're away with no reservations, I'd recommend this place October 1, 2015
Rated 3.0 out of 5.0 by Cleanliness of Room The room that we stayed in wasn't clean and there is no reason why it shouldn't have been. We didn't arrive to the hotel until after 6:30pm. There was a used towel on the back of the bathroom door and a half empty water bottle sitting on the table. Honestly, the hotel wasn't bad overall but the cleanliness of our room really made us frustrated to be paying as much as we were to not have it be clean. September 30, 2015
Rated 5.0 out of 5.0 by Clean and comfortable Although this is an older property, it is well-maintained. Room was clean and comfortable. Hotel staff was friendly. Convenient location to many KC attractions. September 30, 2015
Rated 4.0 out of 5.0 by Breakfast was great Great service The breakfast was great. Nice selections, real eggs and the staff went overboard to get my wife grits, that were not readily available. The front desk just kinda laughed off the report of ants in the refrigerator. September 24, 2015
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