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Rated 4.0 out of 5 by 559 reviewers.
Rated 1.0 out of 5.0 by Besser Nicht Pool konnte nicht genutzt werden, da zu kurze Öffnungszeiten. Bar schliesst um 11. Dann wird man hinausgeworfen, obwohl um 5 vor 11 das letzte Bier bestellt werden kann. --} Umfüllen in Pappbecher Teppichboden im Flur und Zimmer riecht muffig Abgewohnte Zimmereinrichtung August 28, 2015
Rated 5.0 out of 5.0 Very friendly staff I travel on business and have found some hotel staff that appear to wish they were elsewhere. Not this hotel. Everyone I interacted with had a smile on their face and were very friendly and helpful. Service in the bar and restaurant was excellent with the wait staff attentive and very responsive to a request. We used the shuttle service from the hotel to the Country Club plaza which was very nice. It is obvious the hotel manager knows how to train their people and that good customer service results in repeat business. I will stay here again on my next business trip to Kansas City. August 28, 2015
Rated 5.0 out of 5.0 by Nice Hotel at a Great Price Always stay at this hotel on business because of its proximity to my customers and The Plaza. Breakfast is always good and the bar is nice. August 27, 2015
Rated 1.0 out of 5.0 by Unpleasant visit to this hotel We traveled out of town for a wedding and were staying at this hotel (Holiday Inn Country Club Plaza). Unfortunately our stay at this hotel was very unpleasant. The room smelled very musty and reeked of mold and mildew. Hotel initially suggested that we might change rooms, but then they said they had none available that we would be happy with (not exactly sure what that means). At my suggestion they did bring a fan to our room which I thought might alleviate the problem, but it did not. Unfortunately mi wife was unable to sleep most of the night because of the mold and other allergy causing particles in the air. In an unrelated item, I decided to join the IHG rewards club with this visit. I was told that because of this stay I would earn points. When I got email confirming the stay it indicated that no points were awarded for this stay (it was not eligible). I have no idea why, but will probably cancel the IHG account. August 26, 2015
Rated 5.0 out of 5.0 by Convenient location and helpful staff This was my first stay at the Country Club Plaza Holiday Inn and the experience exceeded my expectations. I have stayed at other Holiday Inn hotels before, but the Country Club Plaza was much more attractive than any other I have experienced. The pool/courtyard area was very attractive (as was the entire exterior) and the convenience of the location and shuttle service was superb. The staff were helpful and personable. The lobby and restaurant were also attractive and comfortable. I would not hesitate to book another stay here! August 25, 2015
Rated 5.0 out of 5.0 by THE SHUTTLE IS AWESOME!!!! The hotel and restaurant were good, but what really sets this place apart is the shuttle service (within 3 miles of the property). I used it every day/night for dinner and other activities. Thanks so much! August 24, 2015
Rated 5.0 out of 5.0 by Great Service Excellent Hotel near to Plaza Area...!! Enjoy Food , shopping and Go Chiefs August 24, 2015
Rated 1.0 out of 5.0 by hated this holiday inn My father travels for his job and is a elite member of the IHG rewards so I have stayed in Holiday inn's all over the country. I was really disappointed that when I actually started an account and was able to book a hotel and used this hotel. I would not stay here again. The location and pool are the only things redeeming about this hotel. I am a Kansas City resident and have stayed at holiday inn's all over the city when friends have come to visit and this is the worst one I have stayed in. I was really upset that this was the one that I stayed in to show my friend the city. The rooms were small for the price. Even in the small room there were large bare spots where there could have been a microwave or shelf. My friend and I returned from the chief's game to not have a parking spot and the parking garage that was supposed to be locked was not. And not only was there no parking spot but we were not notified that this might even happen and it was very clear that they had lots of big parties staying at the hotel. And when we ran water in the room there was something wrong with the pipes and it was so loud that it woke up anyone else in the room. Needless to say I would tell people not to stay here if asked about this hotel. August 23, 2015
  • 2015-08-30T11:36:01.523-05:00
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