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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.2

based on 556 reviews
91%
Recommend This Property

Ratings Breakdown

556reviews

  • 5 Stars
    275
  • 4 Stars
    187
  • 3 Stars
    52
  • 2 Stars
    25
  • 1 Stars
    17

Perfect stay in Kenilworth

By

April 28, 2017

club

We stayed for 2 nights bringing our son back to Warwick University from Northumberland after the Easter break. As he will be living in Kenilworth in his second year we found this a great opportunity to check out the area. Our hotel experience was excellent; very comfortable rooms and great customer service from every member of satff that we encountered. Breakfast was really good with plenty of variety and choice. The only isue we had was dinner in the Marco Pierre White Italian American Diner. We found the portions very large and when our main course arrived we felt that it had been ready to eat when we were eating our starter and had been standing for sometime, or was a little overcooked. We did not complain because the service was good and we still enjoyed our evening in the company of our son but we would probably not book dinner here when we return for our next stay. The hotel has a lovely atmosphere and was a superb base for exploring this very beautiful and historic area and will definitely be staying here again.

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Kenilworth

By

April 26, 2017

club

A comfortable stay with attentive staff. Good choice of fresh and freshly cooked food for breakfast.

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Good location for access to the town.

By

April 26, 2017

Bedroom heating controls are poor.
Hot breakfast is adequate but sometimes not replenished quickly and sometimes cold.
Fruit juice is of fair to poor quality.
Car parking is available but not the easiest to use.
Staff were helpful and friendly.

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it was ok i guess

By

April 25, 2017

club

It was a hotel. All you'd expect from a holiday inn. Breakfast could be better and cheaper.

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Lovely place to stay

By

April 23, 2017

club

Very comfortable and good value for money place to stay.

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Excellent staff

By

April 23, 2017

club

All the Staff were helpful and friendly. The bathroom was not perfectly clean on arrival but it was sorted very quickly. I asked for an additional bath towel which was supplied for day one but not the second night for some strange reason!

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Love this place

By

April 21, 2017

This is the third time we have been to this hotel for our Crafty Retreats... The food is fabulous the staff are very helpful and the rooms are spotless.

We shall be back soon

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Good service at reception.

By

April 20, 2017

club

Breakfast layout needs to be looked at because of customers bumping into each other.

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Great location

By

April 20, 2017

club

Had a great stay, great hotel location with good parking. The breakfast was very good being a buffet style - so you can have as much or as little as you like

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Fabulous service and great staff

By

April 20, 2017

club

Having booked adjoining rooms through central reservations which Kenilworth don't have we were offered a top floor suite with adjoining sitting room with double sofa bed for our son who has learning disabilities. The staff went over and above to make our stay a most memorable one. The room was delightful and view spectacular! Breakfast was great as usual.would definitely recommend the hotel to any visitors.

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very attentive andv[ersonble staff.

By

April 17, 2017

Staff are friendly and helpful. Kenilworth is a very nice town. Hotel is well positioned and clean and tidy.

Parking is a lottery.

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A bed for the night.

By

April 14, 2017

club

A good room in a good location for us and at a very good rate. Reception staff were friendly and helpful.
"The bar area was very noisy on our arrival at 6pm and the parking is very awkward and limited.

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