Rated 4.0 out of 5 by 348
Rated 5.0 out of 5.0 by Wingwalker84 Great Rooms, Excellent Staff
I had to come down to Kissimmee for work, so no time for the parks unfortunately. The hotel is only about a 10 minute drive Hwy 192 to get to Disney's Animal Kingdom, and about 15 minutes depending on traffic, up Interstate 4, to Universal Studios, for those that are wanting to visit the parks. The hotel is in close proximity to an assortment of restaurants for evening dining. There is a full service restaurant in the hotel, that serves breakfast lunch and dinner. The rooms here are clean and very well taken care of. It appears to be an older building, but it has been really were taken care of and updated as needed. The elevators are some of the fastest I have ever seen. From call on the first floor to exit on the eight only takes about 60 seconds. While I was here I took the opportunity to see my family, and the staff was very accommodating on getting an extra room set up for me with enough beds for my dad, his girlfriend and my sister. This is a great hotel, and the prices here are really good to, seeing as in how close to the parks it is. The next time I come back, whether for work or leisure, I will be sure to check for available rooms here first.
July 6, 2014
Rated 3.0 out of 5.0 by Micky2014 Room service and fees
My room 2320 was not thoroughly cleaned a single time during the six day stay. I found old food in the chair cushion, and some kind of presciption pill I on the couch, which was obviously left from the prior guest. My room was only vacuumed once during my stay. I ran out of coffee cups and had to call the front desk. My trash wasn't taken out and overflowed a couple of days. I ran out of tissues and had to hunt down a cleaning cart to get another one. Then I find out I got charged an additional $10 per day fee, in addition to my $90 per day room fee. For the room price and the additional fee I should be able to expect a clean room at least. I was by myself and kept the room very tidy on my own, but coffee cups, creamers, tissue paper and empty trash would have been nice. I do not think I will ever stay there again. I should have taken photos, not a very satisfied customer.
July 6, 2014
Rated 5.0 out of 5.0 by NathanG06 Good location & service
We liked the location to Disney and the restaurants and shops across the street from the hotel. Parking was tight and we had to park in the back. The lighting was good so it was OK.
July 6, 2014