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Rated 4.1 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Pure Comfort The stay at the Hotel was excellent, and I will be using the facility in the future!!! For sure!!!! Everything was great including the meals. June 29, 2015
Rated 4.0 out of 5.0 by RR Good place to stay for business. Easy to get in/out, decent breakfast and good fitness/swimming pool. June 27, 2015
Rated 5.0 out of 5.0 by Comfortable Bed and Excellent Service Last summer this hotel was under renovation. During the renovation, the staffs were very accommodating. whatever ISSUES may arise, they were at your service immediately. I decided to stay there again because I was curious to see the new look! Well I should say words cannot express, you need to see for yourself.. Kids friendly and good for business travelers as well. I would definitely go back again. June 26, 2015
Rated 1.0 out of 5.0 by Ear wigs in the Bed! Thank you for allowing me this opportunity to review my stay at the Holiday Inn. I had a ground level room, outside pool view. And both days, there were ear-wigs in the room, crawling across the floor. The second night they were in my bed!!! After speaking with a manger, I was told that it was because the room is cooler than the outside air, so they are just looking for a cooler place to be. The next day, the manager cover 50% cost of my stay. Stated, it wasn't a serious enough issue to provide more compensation because the insects were only in the bed one night not two. June 25, 2015
Rated 5.0 out of 5.0 by Short but pleasant visit In Kitchener for just one day after a week at the Stratford Festival. The hotel is conveniently located: just off the 401 Hwy; 40 minutes from Stratford; 1.5 hours to Toronto International Airport; as well as easy driving distance to downtown Kitchener. Only difficult part of staying at this Holiday Inn is its limited access - just two entrances. Easy if you are driving on the entrance side of the road; more difficult when coming in from the Hwy and have to cross two lanes of rush hour traffic. Same goes with the access to King Street when leaving the hotel property to drive downtown - two lanes of traffic both ways. Need to keep your driving cool. I did mention this to the hotel staff. June 23, 2015
Rated 5.0 out of 5.0 by Home away from home We have been staying at the Holiday Inn most every weekend for the past 2-1/2 years and we are very happy with Service and Staff. We look forward to our stay.. June 22, 2015
Rated 4.0 out of 5.0 by Nice Staycation The room was clean and updated. No carpet was a refreshing change. Picture of room was actually what we got. Front desk staff were welcoming and easy to deal with and very informative. Breakfast buffet was a little pricey but well laid out and satisfying. June 19, 2015
Rated 5.0 out of 5.0 by breakfast included but unclear Had to ask if breakfast was included at check in, and again at breakfast restaurant. Then received a check and ended up paying tip June 12, 2015
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