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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 951 reviews
92%
Recommend This Property

Ratings Breakdown

951reviews

  • 5 Stars
    642
  • 4 Stars
    198
  • 3 Stars
    61
  • 2 Stars
    27
  • 1 Stars
    23

Attractive hotel in the city

By

June 23, 2017

club

This is a very attractive hotel in downtown Knoxville with a very friendly, helpful staff and secure garage parking.
It overlooks the World's Fair park and has great access to the convention center and the downtown Knoxville Trolley. Our room was clean, comfortable and quiet.
Our only disappointment was that the only food available in the hotel was in the dining room. The snack bar was closed in the afternoon.

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Hskp

By

June 21, 2017

club

I think having HSKP knocking on the door at 9:30 am with a 12:00 checkout is not welcoming.
Made a suggestion to the mod as noted in my review.

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Stay

By

June 21, 2017

club

Overall ok. coffee guy in the morning very polite. Pool was quiet.

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My Stay

By

June 20, 2017

club

I have no complaints whatsoever about my stay. The room was comfortable for my wife and our newborn. Everything was checking in to checking out was a seamless transition. Any question I had was promptly answered with professionalism. I'd definitely recommend this location to anyone.

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Bed

By

June 20, 2017

club

The beds were a bit too firm. Not the most comfortable I've ever stayed in

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Highly recommend.

By

June 19, 2017

club

The service, room, and sureounding areas were fantastic. Would highly recommend this holiday inn location to anyone and everyone.

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Great room

By

June 19, 2017

club

Great room. Great location. Nice to have a parking garage.

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great hotel

By

June 19, 2017

club

We stayed overnight on our way to Birmingham. It was a wonderful hotel in a great location.

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Great Service and Clean

By

June 19, 2017

club

The room was clean and the pricing was affordable for lodging close to campus.

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Not Worth It

By

June 18, 2017

Lazy staff. Bad value. Much better IHG properties in the area.

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Great Stay

By

June 16, 2017

club

I highly recommend this hotel. From greeting to check-out it was an over all positive experience.

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Convenient

By

June 13, 2017

Very nice property in a great location. Super clean hotel.

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