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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 991 reviews
92%
Recommend This Property

Ratings Breakdown

991reviews

  • 5 Stars
    664
  • 4 Stars
    207
  • 3 Stars
    65
  • 2 Stars
    31
  • 1 Stars
    24

Beautiful very clean hotel!

By

July 27, 2017

platinumelite

My family stayed for 2 night.s. The staff was extremely helpful and nice. The hotel was clean and very beautiful! We enjoyed our stay very much and will probably go back to that location again.

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Good location, accomodations and service

By

July 26, 2017

club

I stayed at the Holiday Inn Downtown Knoxville for my family reunion. My family had used this hotel twice previously for reunions, so I knew the location well. The facility is an older unit, but it has been kept up very well and does not show any signs of aging. Staff was very friendly, and guest room and hospitality room were very nice, comfortable, and met all of our needs.

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Nights in Knoxville

By

July 25, 2017

Sirens all night. Stayed 2 nights did not receive room cleaning and receipt under door did not have parking charge

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Fantastic stay!

By

July 24, 2017

club

This was my first time staying at this property, and I have to say I will be back! From the moment I walk through the front doors I was greeted with the friendliest faces and great personalities. Wendy went out of her way to make sure that I knew the property and the surrounding area. My room was very clean and I felt safe at all times.

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Will stay again!

By

July 21, 2017

Excellent service from check-in to checkout! Will stay again! A+!

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Had a nice stay - Crazy comfy bed

By

July 19, 2017

club

Bed was crazy comfortable. We were very pleased with our time here. All in all nice stay.

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Did Not Meet Expectations

By

July 18, 2017

club

The room was clean and nice, the beds were comfortable. We did encounter some problems that made our stay disappointing. We had 7 rooms for a local conference, with a total of 24 women. The rooms didn't have mini fridges, microwaves or blow dryers which I was told on the phone before coming that there was. One room didn't have a shower curtain, we called down twice and no one ever brought one up. The AC worked by swiping your key card in front of it, did anyone tell us this at check in? No. And we didn't even think that that was how to make it work.
They could've fixed all these things easily but no one wanted to help when we told them about our problems.

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knoxville

By

July 18, 2017

club

Bellman Joshua was very helpful. The restaurant could have stayed open more often

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Enjoyed stay

By

July 18, 2017

club

The room was clean and nice was very accessible to
The location I was spending my time at on this trip

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UT

By

July 17, 2017

Good location for visit to UT campus. Clean and friendly

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why is thiis?

By

July 16, 2017

club

why do I have to post a review to complete the survey??

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Recent Stay

By

July 16, 2017

club

I believe that starting on any other floor than 2 would have been better due to the strong smell of chlorine from the indoor pool. The floor smelled like a dirty locker room.

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