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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 1595 reviews
94%
Recommend This Property

Ratings Breakdown

1595reviews

  • 5 Stars
    1102
  • 4 Stars
    325
  • 3 Stars
    97
  • 2 Stars
    39
  • 1 Stars
    32

Gran Hotel con excelente servicio

By

May 26, 2017

club

Es un hotel tranquilo, cerca de los parques de Disney, Super recomendado para familias. Todo el personal es muy amable y hablan en inglés y en español. Las habitaciones siempre están limpias y ordenadas.
El desayuno es increíble, con una gran variedad de opciones.
Por la tarde, al regresar de los parque se puede disfrutar de su genial piscina.

Recomiendo totalmente este hotel! Esperamos volver pronto!

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Girls vacation

By

May 24, 2017

platinumelite

The hotel was located close to Disney Springs and we enjoyed the Disney transportation to the Disney parks. I would defiantly recommend this hotel the room was nice and clean and the staff went above expectations.

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Worst stay ever

By

May 23, 2017

Do not stay at this Holiday Inn. Save your money....

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Great place to stay

By

May 22, 2017

club

I had a great time and could not have asked for better service

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Not as advertised

By

May 22, 2017

club

This is not a Disney hotel. There are no amenities related to a Disney hotel worth while. Food is $20 per person for the buffet. The bus system to and from Disney is delayed and unreliable. We have stayed at many Holiday Inn's and will never stay here again. Parking is $12/day. Lots of extra fees added on to your stay. Not worth it! Use the money to stay somewhere nice where the jets in the hot tub work.

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Great Staff

By

May 22, 2017

club

We appreciate the services provided by Jaime and Said at the breakfast lounge. We prefer though that there was variety in the breakfast buffet.

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Comfortable bed and great service

By

May 22, 2017

good hotel 5-star. This survey is too long, and you do not need 50 characters.

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Great hotel fourth time here

By

May 20, 2017

club

Great hotel and even better staff. Highly recommended.

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Comfortable and excellent value

By

May 18, 2017

club

Had an excellent experience overall. Would highly recommend for anyone traveling to Disney World or Universal Studios. Nicely located and clean, comfortable room. Staff at the breakfast buffet was outstanding, made us feel welcome and like true guests.

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Great hotel

By

May 18, 2017

club

Hotel was very clean and excellent. Breakfast was awesome for the price and Said our server was amazing, a great asset to the hotel.

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Great Hotel

By

May 17, 2017

club

The staff is very welcoming. The hotel is situated in a great location, walking distance to Disney Springs "Downtown Disney". It is also within walking distances to a great grocery store "Gooding's" and restaurants, Numero Uno, Friday's, Sweet Tomatoes, etc... The hotel room and lobby area were very clean.

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Mattresses Need Updated/Upgraded

By

May 14, 2017

club

Back hurt every morning. Mattresses are very springy and need updated. Front desk staff was helpful but short and seemed eager to end the interaction.

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