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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 1863 reviews
94%
Recommend This Property

Ratings Breakdown

1863reviews

  • 5 Stars
    1289
  • 4 Stars
    380
  • 3 Stars
    115
  • 2 Stars
    44
  • 1 Stars
    35

Great hotel at Disney Springs

By

January 20, 2018

club

The main reason we keep on returning to the hotel is John Kirkland, who is a member of staff who works the breakfast run in the restaurant. His service levels are excellent, his people skills are the best that we've encountered globally and his attention to detail is exemplary. His efforts with our kids and his friendly demeanor has impressed us. The actual hotel is good. Great location, comfortable rooms, the Disney view is worth it just to see the daily fireworks show from the Magic Kingdom. Disney store in the hotel and convenient theme park ticket bookings on site. I can't fault the hotel.....

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