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Rated 4.5 out of 5 by 863 reviewers.
Rated 4.0 out of 5.0 Excellent Service. Personnel were friendly and professional. Everyone from the valet to the maintenance staff were very conscientious. Room was well-maintained. Be aware that the shuttle to Disney is shared among other hotels and is sometimes very crowded.. March 3, 2015
Rated 5.0 out of 5.0 by Exceptional value, Exemplary service AND Extraordinary rest!! After a day of waiting in airports and long flights, I was pleasantly surprised upon entering my suite at the Holiday Inn Orlando- Lake Buena Vista. Accommodations were made through the staff of a conference I was attending so, I assumed it would be frugal...however... The room was immaculate, airy and bright, the beds were full of plump white pillows of assorted firmness, the rooms' decor was fresh and modern, the shower toiletries were familiar and of good quality. The staff was very kind and courteous when I needed assistance. Last but not least, check out was a breeze and as I waited for the airport shuttle a guest was irate and rude to the the front desk attendant concerning a reservation error, it was clearly not the attendant's fault yet she remained calm, respectful and even caring as she assisted her in confirming a new reservation. Thanks for the Excellent Stay! March 3, 2015
Rated 5.0 out of 5.0 by Nice stay All staff was very friendly, went out of their way to help with any questions. After a call to the wireless supplier,to resolve slow wireless, wireless service then worked very fast. Service reset issue, resolved during my call. Pool very nice, and will stay at this location again when visiting the area. Valet actually runs to get your car! March 2, 2015
Rated 3.0 out of 5.0 by Average Hotel, great pool, nice staff Travelling for business and pleasure. We were comfortable with this hotel. Nothing fancy but it fit the bill. March 2, 2015
Rated 5.0 out of 5.0 by Great location & great time !!! Great place to stay, the staff was so pleasant and helpful. The location is great because you can walk to downtown disney, or take the bus to the parks which makes it nice not having to drive. Would reconmend this hotel to everyone it's clean & quiet and just a nice place to stay. The two bell guys on day shift Alex & Jay are very helpful & do their job very well. So all & all just a good place to stay. Darryl & Pat S. March 2, 2015
Rated 5.0 out of 5.0 by Great! Great experience. I would definitely stay again. Everything was excellent - the valet team, the front desk, the food service staff, housekeeping - kudos! March 2, 2015
Rated 5.0 out of 5.0 by Nice place to stay This hotel was very clean and the staff was very nice. The only issue I had was that the bed was not real comfortable to me. I have back problems and I woke with back pain every morning, but I usually do at most hotels. This should not be a factor but one of their rating was sleep quality. I would stay here again. March 2, 2015
Rated 3.0 out of 5.0 by Holiday Inn Walt Disney World Orange Lake Resort people told me I could get discounted Walt Disney World Park Tickets at this hotel. It was not true. I would like someone to contact me about this to satisfy me. March 1, 2015
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