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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 616 reviews
80%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    305
  • 4 Stars
    145
  • 3 Stars
    81
  • 2 Stars
    47
  • 1 Stars
    38

comfortable bed and great service

By

February 25, 2017

club

Clean, reasonably priced hotel. Excellent breakfast available.

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Wonderful overall service

By

February 22, 2017

club

The moment we walked into this hotel we were greeted with smiling happy people. We were coming for a church function and needed much rest before the night service. The allowed us early check-in and the bed was comfortable and clean. I recommend this hotel was anyone looking for cleanliness and comfort.

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Courtesy and Comfort

By

February 22, 2017

club

Enjoyed staying here. Beautiful clean, comfortable rooms, attentive staff and all round great service. Will definitely stay here again if I'm in the area!

Posted byHotelStaff
February 23, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us and for the kind words. I hope you are able to visit us again in the near future! Thanks again, Rod B.
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Weekend retreat

By

February 22, 2017

platinumelite

Nice place exceeded my expectations dining option is expensive

Posted byHotelStaff
February 23, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us. Your comments allow us to identify issues that we can address and improve upon. I hope you are able to visit us again in the near future! Thanks again, Rod B.
Posted byHotelStaff
February 23, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us. Your comments allow us to identify issues that we can address and improve upon. I hope you are able to visit us again in the near future! Thanks again, Rod B.
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Winter Break/ Business Trip

By

February 22, 2017

Great location, plenty of restaurants nearby. Room large

Posted byHotelStaff
February 23, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us and for the kind words. I hope you are able to visit us again in the near future! Thanks again, Rod B.
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Satisfactory

By

February 20, 2017

Not a great hotel. Good area for local restaurants. Service was generally slow. Not a fantastic value.

Posted byHotelStaff
February 20, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us. Your comments allow us to identify issues that we can address and improve upon. I hope you are able to visit us again in the near future! Thanks again, Rod B.
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Great Stay for travel ball!

By

February 14, 2017

club

We slept like babies and was very clean! Noticed after check in that they allowed pets if you like that sort of thing.

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Front desk at night was very rude.

By

February 11, 2017

platinumelite

Nice hotel but didn't appreciate the staff being rude to us.

Posted byHotelStaff
February 13, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us. Your comments allow us to identify issues that we can address and improve upon. I hope you are able to visit us again in the near future! Thanks again, Rod B.
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Always a pleasure

By

February 10, 2017

club

Only one thing needs to be tweeked in my opinion. I don't think the wifi is so good. Otherwise AAA.

Posted byHotelStaff
February 10, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us. Your comments allow us to identify issues that we can address and improve upon. I hope you are able to visit us again in the near future! Thanks again, Rod B.
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Perfect stop for travelers

By

February 09, 2017

Hotel is a perfect stop when traveling. The Hotel is clean and has a restaurant as well as bar. The exit has gas, restaurants and much more.

Posted byHotelStaff
February 10, 2017
Thank you for selecting our hotel for your recent visit to Lake City! I sincerely appreciate you taking the time to share your experience with us and for the kind words. I hope you are able to visit us again in the near future! Thanks again, Rod B.
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Beautiful well appointed room

By

February 05, 2017

club

Will change to Holiday Inn from now on whenever we are traveling.

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Very unpleasant receptionist

By

February 03, 2017

club

After a long day and couple hours of driving, the last thing you wantvis to deal with unpleasnt receptionist.

Posted byCustomerCare
February 11, 2017
Dear Yellow, Thank you for your patronage as an IHG Rewards Club Platinum Elite member and for posting a candid feedback from your recent stay with us. Please do accept our apologies for not being able to deliver an exemplary service during your stay. We take comments such as these very seriously and your valuable feedback will ensure the necessary steps are taken so no future guest will have the same experience. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Sincerely, Connie D Case Manager IHGService
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