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Rated 4.2 out of 5 by 320 reviewers.
Rated 4.0 out of 5.0 by tax exempt services I work for a government entity so we are tax exempt. I carry my form 13 with me and always am able to provide it for the businesses. If tax is charged on anything purchased, I must reimburse my employer out of my own pocket. Obviously getting the tax exempt process handled properly is important to me. Your front desk handled the check in well but room service and your restaurant did not. Even after I brought this up to their attention, they refused to remove the sales tax. Consequently I had to dig into my own pocket upon returning to work. This is probably the most frustrating part of traveling for my job. May 4, 2015
Rated 3.0 out of 5.0 by Please upgrade beds The Holiday Inn Downtown Lincoln has always been a favorite because of it's great location and the friendly, accommodating staff. However, this last stay was disappointing because the bed was not comfortable -- very worn and it fell in the middle. Also, the bathtub floor creaked every time we used the shower -- as if something was broken underneath. We hope they upgrade a few aspects of this hotel so we can continue to stay there. May 4, 2015
Rated 5.0 out of 5.0 by great experience Everything about my stay was good and I can't say enough about the wonderful staff! Looking forward to another trip. May 1, 2015
Rated 1.0 out of 5.0 by worst hotel stay Well we arrived in Lincoln after a long 3hr drive from topeka. We checked in and went right up to the room we noticed a nauseating smell of what smelled of rotten food and the room was really small. So I call down to the front desk and asked if they had a room that was a little bigger. The lady at the front desk did said that they had a suite available. So we moved all of our stuff to the new room and when we got there we seen that it only had one bed. My wife was so tired and frustrated that she said we should just make it work. When it came time for bed I pulled out the hide a bed and it was so worn out and dirty Looking I would not let the kids sleep on it so I had to call down to have them bring up some roll off beds. The next day I took the kids swimming and the pool water smelled stagnant so the kids did not even want to swim. Later that day I called and had our room changed again because we just had to have two beds. The room was equally as small as the first one. In the morning I got the rapid check out ticket and it should that they charge us for the suite for two nights. So I have to go down and deal with that as well. After all that I was happy to be leaving that hotel. That is sad because when ever we go out of town our first choice for a hotel is always a holiday Inn or express because of the quality experience we have there. My kids also love we they hear we are staying there but that was not the case this time. Over all this hotel really did not meet our expectations and make me question the brand a little bit. We will not stay at that hotel again April 28, 2015
Rated 5.0 out of 5.0 by wonderful Great staff and stay. Really enjoyed my time there. April 27, 2015
Rated 4.0 out of 5.0 by A good choice.. This hotel is well situated, just on the edge of the Haymarket, so close to good places to eat April 27, 2015
Rated 4.0 out of 5.0 by Great location and nice room Here are 50 characters to state it was nice room and great location April 27, 2015
Rated 5.0 out of 5.0 by Excellent Hotel in the heart of downtown Lincoln Very convenient to stay at this hotel as it is close to downtown and the Pinnacle Bank Arena. April 20, 2015
  • 2015-05-05T12:13:26.357-05:00
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