 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Lovely room, not so good customer service
Byaurelia95
August 09, 2016
Customer service was good coming and going, but it was the service that I got on that Saturday afternoon that made me not like the service.
Cofortable bed and good service
ByBobby bo bo
August 03, 2016
Hotel was clean and quite and easy access to the airport. Staff were also good. A little pricey with no pool and no included breakfast. If they had a pool and better exercise room and at least a muffin and fruit for breakest, I would have given it 5 STARS
Great Stay!!
ByBOHICA1
August 02, 2016
This was my first time staying at this facility, but I will be staying here EVERY time I have a need! Thanks
Great service / great personalities
Bystockcar16
July 31, 2016
picked me up at the air port at 11:00 pm from a cancelled flight , no questions asked and very friendly for that time of night
Great Hotel Near BWI...
ByKN1015
July 30, 2016
This is a great hotel that is conveniently located near BWI. If this hotel is not new it sure looks like it. It's clean, modern and well maintained. It has a small, full service restaurant and bar. I ate there for breakfast and dinner and the food was quite good. I had a couple of issues with my reservation at check-in, but the Front Desk staff sorted things out and resolved them to my satisfaction. Again, great hotel and better than average value for the location.
BWI Stay
Bychrissyb16
July 22, 2016
Great hotel and park/fly experience. The hotel was clean and inviting and the rooms were perfect. The bed and pillows were great. And being able to park there
Comfortable bed and great service
Bytravler35
July 21, 2016
hotel shuttle driver was rude and condescending, like it was a chore to pick me up...it's his job he shouldn't complain after the woman I called didn't tell me the right spot to go to for pick up.
hotel was very nice and clean, easy to book after missing a connecting flight and needing a place to sleep for the night.
Hotel and room
ByTlattuca
July 19, 2016
Good service and comfortable. Rooms were clean and amenities seemed fair. The only weird part about the hotel was that the bar and dining area were pretty much all in and around the check in area. We chose not to eat here because it seemed to much like a cafeteria.
1 night stay
ByZeca1
July 19, 2016
We stayed at Holiday Inn BWI for 1 night only, as we had a plane to catch very early from BWI airport.
The best of the hotel was the bedroom. The beds were extremely comfortable and there were no noises at all from the street. We slept wonderfully well.
We had problems with the wireless connection, so we had to handle our mobile phones to the reception lady, in order for her to sort out the wireless connection.
We ordered dinner to the bedroom and the service was very fast and the food was good.
I recommend this hotel for short stays.
Loved this hotel
ByRexsquad
July 17, 2016
I stayed maybe about a month and I loved everything about the hotel. My girl and I got food and a drink at the bar and I can't remember his name but I believe he was an African man he took care of very well. Really nice and we talked about the NBA. I would definitely come back.
Great Service and helpfulness
ByKermit & Arlene
July 16, 2016
We had a traumatic event in which the Awesome Chelsea came to the rescue and got the ambulance service for me and came up to the roome to offer any assistance she could. She was very caring and helpful in keeping my wife calm and encouraged while I was being attended to by the ambulance staff. So I wanted to give a great big thank you to the whole team and especially Chelsea.
Kermit and Arlene
Good Stay
ByEric116
July 15, 2016
I have been staying at this Holiday Inn periodically since January. The prices are very competitive, and the rooms are spacious with oversized bathrooms. The rooms are much nicer than the hotel I used to stay at, which is just up the street. The staff is friendly and I enjoy my stays here.