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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 599 reviews
88%
Recommend This Property

Ratings Breakdown

599reviews

  • 5 Stars
    357
  • 4 Stars
    144
  • 3 Stars
    44
  • 2 Stars
    35
  • 1 Stars
    19

JUST DON'T

By

August 14, 2017

This hotel has no clue what real hotel service looks like. Very bad neighborhood.
No coffee/water in lobby.
Staff were rude/loud/and argumentative with every request, no matter how small.
Don't ask for anything because everything, even water, costs money.. (3.50 in restaurant which is the only place to get these things)
Pool shut down.. don't let the beautiful picture fool you, the pool is closed more than it's open.
Just felt like I was a problem from beginning to end during a business stay in late July... wish my company would never, ever use this hotel, ever again.

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Good Value, Comfortable

By

August 13, 2017

Breakfast service was Amazing. Great waiter, very prompt and considerate. Free parking.

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Little Rock, Arkansas

By

August 13, 2017

East access to the hotel and was in a central local to all of my pleasure and business contacts. Hotel staff provided outstanding and superior customer service. Breakfast service was exceptional and the quality of breakfast entrees was excellent. I would recommend this facility for business or pleasure.

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Wonderful

By

August 11, 2017

platinumelite

The most comfortable beds that I've slept in and some of the best staff around.

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Comfortable bed excellent food and room service

By

August 08, 2017

club

I have nothing to add to my review at this time except I would like confirmation of payment and a receipt.

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Newly renovated

By

July 31, 2017

platinumelite

This hotel is newly renovated and the rooms are quite nice. However if your room faces the interstate then it's quite loud when trying to sleep. Also, I had an issue with my card being double charged. It was eventually taken care of but not until I spoke with the general manager.

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Great hotel conveniently located downtown

By

July 31, 2017

I love this hotel and always stay here when I visit Little Rock. In the 8-10 times I've stayed at this hotel I've never encountered any issues and the rooms are always clean, comfortable and the staff is wonderful.

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Holiday Inn The Best Shuttle service

By

July 29, 2017

club

My stay at the Holiday Inn made me and my wife very happy people.The shuttle service to downtown could not be any better. We were taken downtown and picked up within five minutes of calling for the shuttle. This is the first motel that the sheets smelt wonderful and clean and did not make us itch.

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great for business travel

By

July 28, 2017

club

was very easy for travel. Convenient, clean, good internet

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Great Service

By

July 26, 2017

One of the best Holiday Inns I've stayed at. Updated and modern. Good food and the serving staff was very accommodating.

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They try hard, but....

By

July 24, 2017

club

Stayed at this location several times. Housekeeping just not quite up to par.

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Keep Driving

By

July 23, 2017

club

Staff was good, but hotel is old and completely worn out. Little Rock is a great City, but would keep driving or find another facility

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