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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 485 reviews
89%
Recommend This Property

Ratings Breakdown

485reviews

  • 5 Stars
    285
  • 4 Stars
    126
  • 3 Stars
    38
  • 2 Stars
    19
  • 1 Stars
    17

great employees

By

March 28, 2017

Long time employees, super friendly, willing to carry on a simple conversation

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Very tidy

By

March 25, 2017

club

The room was very neat, clean and organized. The linens were fresh, including the top blanket. Pillows were excellent. Overall the room was very comfortable to stay in. I highly recommend.

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convenient location

By

March 24, 2017

club

This hotel was in the perfect location for my needs. The food at the in-house restaurant was very good and the wait-staff was personable and professional. I would have preferred a microwave in the room but I didn't request one so it may have been an option had I asked.

It could have been a little more sound-proof but it was vastly more quiet than my own house!

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Great for families

By

March 24, 2017

club

Great stay,
Comfortable beds
Great pool
Lots of TV channel choices
Great breakfast in lovely restaurant

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Cozy place to stay

By

March 22, 2017

club

The Hotel was spotless, and well kept. The staff was excellent! The rooms are a little cramped with 2 adults and 2 children, and the bathroom is extremely small. The pool was nice, but rather small when taking into consideration that two hotels are using it.

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Friendly Staff and comforbility

By

March 22, 2017

club

This was by far the nicest place I have been. The staff all worked together and were composed and calm during a hectic time. The bed gave me the best sleep I had in a long time and am overall extremely pleased.

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Great all around service

By

March 22, 2017

club

Great service, courteous staff, had a wonderful stay. Room was clean and cozy. I was able to adjust the temperature to my comfort.

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We love to travel

By

March 21, 2017

platinumelite

We came in very late and were welcomed, we would stay again!

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Ok hotel.

By

March 20, 2017

club

Needs some updating and houskeeping needs to take more time. Some of the front desk staff were helpful.Restaurant employees were super nice and genuine.

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High prices and bad pool for kids

By

March 20, 2017

club

Restaurant prices were too high and the pool was too deep . Small shallow end so it wasn't fun for my daughter . But the property is beautiful and the staff is great !!

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Bed and pillow very comfy

By

March 16, 2017

Great place to stay. Staff very nice. Breakfast in dining room very good.

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Great one night in Syracuse

By

March 16, 2017

platinumelite

Headed to Syracuse for dinner and some music at Destiny and decided to stay at Holiday Inn and this hotel was perfect for us.

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