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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 614 reviews
92%
Recommend This Property

Ratings Breakdown

614reviews

  • 5 Stars
    355
  • 4 Stars
    190
  • 3 Stars
    39
  • 2 Stars
    18
  • 1 Stars
    12

Business Trip

By

June 17, 2017

I liked it very well. Short walk to the office. I am come again!

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Excellent hotel

By

June 10, 2017

Stopped for a single night on Business, staff were extremely courteous and helpful. Room was a little better than the usual Holiday Inns I've stayed at (and I've stayed at a few!). Maybe I'll come back and stay for a short break...it was that good.

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Sehr gutes Hotel in Brentford

By

June 08, 2017

Eine sehr gute Übernachtungsmöglichkeit etwas außerhalb Londons mit schneller Verbindung ins Zentrum oder zum Flughafen Heathrow

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Short break

By

June 06, 2017

Comfortable hotel staff on reception were very helpful, house keeping didn't replenish items in the room although the room was clean

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Great location

By

June 02, 2017

club

Have stayed at this hotel a number of times for leisure trips

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Pearl in Zion

By

June 01, 2017

club

Awesome hotel at entrance to Zion
Near restaurants
Lovely grounds
Great breakfast
Hard working staff

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Bar and dinner service

By

May 31, 2017

Service in the bar was poor on the evening of our stay mainly due to a wedding in the hotel using the main bar which meant it was poorly staffed

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Terrible experience

By

May 30, 2017

club

Room not ready at 7.30pm, key card not worked, air con broken / not working.

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Great experience

By

May 30, 2017

club

We have stayed here many times and are always pleased with cleanliness and comfort of this hotel

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Great location for a trip into the City

By

May 26, 2017

Stayed at Brentford a couple of times and really like location. We walk to the Railway Station which takes about 15 minutes and there are regular trains to Waterloo. Staff always helpful and friendly and hotel modern inside. The Executive Rooms are well worth upgrading to. MB

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Holiday Inn Brentford Lock

By

May 25, 2017

club

Probably the best Holiday Inn I have stayed in! .....Only disappointment was this review tells me it must be 50 plus characters long

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Great Hotel with Great Service

By

May 22, 2017

club

Great Hotel in the right location for our needs! Off road underground parking with easy access to the lobby! All staff were friendly and helpful. The resaraunt was good and the Bar was open hotel guests 24hrs. My family and I will be definitely be staying here again.

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