Rated 4.4 out of 5 by 385
Rated 4.0 out of 5.0 by 007JamesB Room for Rugby
Stayed here overnight to be able to go to the Rugby at Twickenham.
Hotel offered great value compared to others in the area.
Was only slightly let down by the attitude of 1 member of staff.
November 26, 2015
Rated 2.0 out of 5.0 by madetotravel Very Disappointed !!
I am a Holiday Inn Platinum Elite member. I have stayed at Holiday Inns all over the world. I have always recieved a free breakfast each morning with my Platinum Elite membership. I was very dissappointed this was not included. I had an experience with a young man at the front desk that really turned me off to this hotel. I asked a question about the free breakfast and he ranted and raved at why the hotel would not provide that. I asked him a couple of times to stop, but he kept on going ... it really ruined my experience at this hotel.
For the amount of money that it costs to stay at this hotel, the value received was very subpar !!
I stay in the Brentford area each quarter. I will not be coming back to this hotel.
November 25, 2015
Rated 5.0 out of 5.0 by slator Nice hotel, great stay!
Really nice hotel and great location for my needs.
November 23, 2015